Maryam Rezaasa
APOPKA,FL
Summary
Proven sales professional with a track record of exceeding sales goals at City Furniture through exceptional customer service and persuasive selling tactics. Consistently ranked among the top 3 sellers. Skilled in social media marketing and proficient in multiple languages, demonstrating strong negotiation and communication abilities. Achieved over 150 Google reviews in 11 months, showcasing leadership and online marketing expertise.
Overview
5
5
years of professional experience
1
1
Certification
5
5
English, Spanish, Persian, Arabic, and Turkish
Work History
Sales Associate
City Furniture
03.2023 - Current
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped over 20 daily customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Managed returns, exchanges and refunds in accordance with store policy.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Sales Associate
Corona Cigar Company
04.2022 - 04.2023
- Provided exceptional customer service, offering expert recommendations on cigars and tobacco products.
- Managed transactions accurately, handling cash and credit card processing with precision.
- Maintained an organized sales floor and stockroom, ensuring inventory was well-stocked and displayed.
- Participated in promotional activities and applied basic marketing principles to drive sales.
- Demonstrated strong multitasking and organizational skills, managing multiple customer interactions effectively.
- Adapted to flexible working hours, including weekends and holidays.
- Built strong relationships with customers and colleagues, fostering a positive and collaborative environment.
Sales Manager's Assistant
Moondance Trading CO
06.2021 - 02.2022
- Provided excellent customer service, answer customer questions about crystals and provide recommendations
- Maintained inventory and keep shop organized and clean
- Handled over 20,000 transactions and cash management, ensuring accuracy and integrity
- Promoted shop through social media such as Instagram, Facebook, and Google and email marketing, helping to increase customer base
- Developed expertise in properties and uses of crystals to better assist customers
- Assisted more than 100 customers on a daily basis in selecting clothing and accessories, providing styling advice and recommendations
- Managed to obtain more than 250 Google reviews within 8-month time frame
- Assisted customers with prompt and polite support in-person and via telephone
Car Sales Associate
Güral Otomotiv
02.2019 - 03.2021
- Greeting customers and understanding their needs and preferences for a new or used vehicle
- Demonstrating and explaining the features and benefits of different vehicles including Toyota, and Mercedes-Benz, as well as local brands such as Tofaş and Anadolu Isuzu to potential customers
- Arranging test drives for more than 600 interested customers.
- Negotiating pricing and financing options with customers.
- Providing accurate and detailed information about vehicle specifications, warranties, and maintenance options.
- Processing sales paperwork and ensuring timely and accurate delivery of vehicles to customers.
- Building and maintaining long-term relationships with customers to encourage repeat business and referrals.
Education
Bachelor of Arts - English
University of Tehran
Iran, Tehran07.2012
Skills
- Strong customer service skills
- Organized and detail-oriented
- Experienced with point-of-sale systems and handling transactions
- Proficient in social media and online marketing
- Excellent leadership skills
- Time management
- Polyglot (English, Persian, Spanish, Turkish, and Arabic)
- Familiar with financing applications
- Able to handle online marketing efficiently
- Website designer
- Excellent negotiation skill
Certification
- Flight Attendant Certification, IATA, July 2008
- Aircraft Cabin Crew Safety Training Certification, International Air Transport Association, July 2008
Accomplishments
Exceeded monthly quota 11 times.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate
City Furniture
03.2023 - Current
Sales Associate
Corona Cigar Company
04.2022 - 04.2023
Sales Manager's Assistant
Moondance Trading CO
06.2021 - 02.2022
Car Sales Associate
Güral Otomotiv
02.2019 - 03.2021
Bachelor of Arts - English
University of Tehran
- Flight Attendant Certification, IATA, July 2008
- Aircraft Cabin Crew Safety Training Certification, International Air Transport Association, July 2008
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