Madacin McLaughlin
Corona,CA
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier/Customer Service
Inland Staffing
05.2024 - Current
- Developed relationships with repeat customers, resulting in higher customer loyalty and retention rates.
- Maintained clean and organized workspaces throughout the store, enhancing overall shopping experience for customers.
- Handled customer complaints professionally, resolving issues promptly while maintaining positive brand perception.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
Customer Service Associate
Nothing Bundt Cakes
05.2023 - 09.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained up-to-date knowledge of product and service changes.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Education
High School Diploma -
Chino Hills High School
Chino, CA05.2023
Skills
- Safety Regulations
- Preparation of Demonstrations
- Customer Relationship Management
- Quality Assurance
- Customer Service
- Stock Replenishment
- Verbal Communication
Certification
CPR Certified
Timeline
Cashier/Customer Service
Inland Staffing
05.2024 - Current
Customer Service Associate
Nothing Bundt Cakes
05.2023 - 09.2023
High School Diploma -
Chino Hills High School
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