Miracle Elonu
Dallas,GA
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently with or without team collaboration, ensuring smooth operations, and supporting executive teams while fostering positive work environment.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Weathington
12.2024 - Current
- Managed correspondence and communication, ensuring timely responses and improved information flow.
- Coordinated schedules, appointments, and meetings for legal staff and clients.
- Developed and maintained filing systems, streamlining document retrieval processes.
- Supported multiple attorneys simultaneously by efficiently prioritizing tasks according to urgency or deadline requirements.
- Managed case files and maintained accurate records for legal proceedings.
- Drafted legal documents, correspondence, and reports under attorney supervision.
- Trained new administrative staff on office procedures and best practices for workflow improvement.
- Maintained electronic health records, ensuring compliance with privacy regulations and data integrity.
Customer Service Representative
Talon One
06.2021 - 05.2024
- Team leader of the Marietta campus since May 2022
- Selected as Customer Service Employee of the Month: June 2013, August 2014, and December 2014
- Provided excellent customer service to assist the campus community in person, by phone, or written communication with questions or issues related to housing, parking, dining, and admissions.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Developed training materials to enhance team knowledge of products and services.
- Trained new team members on systems and best practices for customer service excellence.
Education
Bachelor of Science - Psychology
Kennesaw State University
Kennesaw, GA05.2024
Skills
- Proficient with MS Office Suite
- Proficient with Social Media Platforms (Twitter, Tumblr, Instagram)
- Proficient with systems such as SPSS, Transact, and Blackboard
- Proficient with systems such as Juris, iManage, Odyssey eFile and PeachCourt
- Scheduling and calendar management
LEADERSHIP AND CAMPUS INVOLVEMENT
Director of Academic Affairs, Student Government Association, Kennesaw State University August 2023–May 2025
- Serve on Presidential-commissioned diversity committee with staff and faculty
- Coordinated 2023 Fuel for Final event for the fall semester on both campuses
- Worked closely with community partners to coordinate their participation in event
Elections Chair, Student Government Association, Kennesaw State University May 2023
- Developed and implemented social media campaign to promote elections Organized events such as Meet Your SGA and the Presidential Debate Facilitated the largest voted SGA election (4500 voters)
Senator, Student Government Association, Kennesaw State University August 2022- May 2023
Dean’s Advisory Board, Kennesaw State University August 2021-December 2022
Timeline
Administrative Assistant
Weathington
12.2024 - Current
Customer Service Representative
Talon One
06.2021 - 05.2024
Bachelor of Science - Psychology
Kennesaw State University
ADDITIONAL RELEVANT EXPERIENCE
- TA, Research Methods and Statistics August 2021–May 2022
- Developed lesson plans for students with instructor
- Edited and proofread research papers
- Gained proficiency in MLA and APA formatting styles
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