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Dynamic collections professional with extensive experience at FMS Inc., excelling in debt negotiation and regulatory compliance. Proven track record in developing effective payment arrangements and resolving disputes, enhancing customer satisfaction. Skilled in utilizing collection software and fostering strong client relationships, ensuring timely debt recovery and adherence to industry guidelines.

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

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