George Cifuentes
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
1
1
year of professional experience
Work History
Popeyes Shift Manager
Popeyes Chicken
Royse City
02.2026 - Current
- Supervised daily operations and staff activities in fast-paced restaurant environment.
- Ensured compliance with food safety and sanitation standards during service.
- Trained new employees on menu items and customer service protocols.
- Monitored cash handling procedures and maintained accurate financial records.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Supervised team members during busy shifts to ensure efficient service.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Taught staff upselling techniques to meet revenue targets.
- Assisted in resolving escalated customer service issues in a timely manner.
Pinstack Shift Manager
PINSTACK Plano
Plano
03.2025 - 09.2025
- Supervised staff during busy shifts to ensure efficient operations.
- Trained new employees on safety protocols and customer service standards.
- Assisted in resolving customer complaints to maintain satisfaction.
- Monitored equipment performance and reported maintenance needs promptly.
- Managed daily cash intake by counting out registers and tabulating profits.
- Maintained cleanliness and organization of work area.
- Trained, managed and motivated employees to promote professional skill development.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed inventory levels, ensuring supplies met operational needs.
Education
Royse City High School
Royse City, TxSkills
- Customer service
- Team building
- Employee training
- Inventory management
- Accurate money handling
- Opening and closing procedures
Timeline
Popeyes Shift Manager
Popeyes Chicken
02.2026 - Current
Pinstack Shift Manager
PINSTACK Plano
03.2025 - 09.2025
Royse City High School