MICHELE KROKSTROM
Oshkosh,WI
Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
36
36
years of professional experience
Work History
Medical Transcriptionist
MTSOA
01.2015 - Current
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Attended training associated with role to improve skills and boost speed.
- Recorded information using word processing, dictation and transcription software and equipment.
- Identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
Quality Assurance Editor/Medical Transcriptionist
Nuance Transcription Services
01.2012 - 01.2015
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Recorded information using word processing, dictation and transcription software and equipment.
- Reviewed documentation for compliance with requirements and accuracy of information.
- Identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
- Corrected grammar, spelling, and mistakes in medical records.
- Worked cohesively with physicians and other clinical staff to complete transcriptions.
Medical Transcriptionist
Aurora Medical Group Oshkosh
01.1992 - 01.2012
- Attended training associated with role to improve skills and boost speed.
- Recorded information using word processing, dictation and transcription software and equipment.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Worked cohesively with physicians and other clinical staff to complete transcriptions.
- Maintained security and privacy of records to protect patients and providers.
Line Cook Trainer
Tortilla Flats Mexican Restaurant
01.1988 - 01.1996
- Stayed current on specialized kitchen terminology and menu item abbreviations to best train workers for fast-paced work.
- Supported management strategies to build cooperative and skilled kitchen team.
- Cooked same meals over and over during shifts with exact quality results.
Cashier/Customer Service
Target
01.1991 - 01.1994
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Medical Transcriptionist Certificate - Medical Transcription
Fox Valley Technical College
Appleton, WISkills
- Cash Register Operation
- Drawer balancing
- Cash Handling
- Customer service excellence
Timeline
Medical Transcriptionist
MTSOA
01.2015 - Current
Quality Assurance Editor/Medical Transcriptionist
Nuance Transcription Services
01.2012 - 01.2015
Medical Transcriptionist
Aurora Medical Group Oshkosh
01.1992 - 01.2012
Cashier/Customer Service
Target
01.1991 - 01.1994
Line Cook Trainer
Tortilla Flats Mexican Restaurant
01.1988 - 01.1996
Medical Transcriptionist Certificate - Medical Transcription
Fox Valley Technical College