Maagen Resimius
Summary
Passionate esthetician with solid foundation in skincare treatments and client consultations. Recognized for delivering personalized services with advanced training in microdermabrasion, chemical peels, waxing and facials. Desiring a role in a day or medical spa that will enhance client satisfaction and loyalty.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Esthetician
The Salon Professional Academy
09.2024 - 04.2025
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Sterilized equipment for patient treatments.
- Performed various facial treatments for optimal skin health, including facials, chemical peels, waxing, and advanced treatments.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Office Coordinator
Athletico
07.2018 - 10.2023
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Managed office activities by maintaining communication between clients, tracking records and filing all documents.
- Reviewed patient cases and verified insurance coverage information.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
Waitress
Red Robin Gourmet Burgers
05.2007 - 07.2018
- Offered enthusiastic and personable service to all customers.
- Provided extensive information about menu items, took down special restrictions and always suggested upsell items like appetizers.
- Affected quick resolutions to customer problems and brought in management when needed.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Carried out supervisory responsibilities in accordance with company policies and applicable laws.
Credit and Collections specialist
The Hub Group
06.2013 - 05.2015
- Analyzed departmental documents for appropriate distribution and filing.
- Performed initial client assessment and analysis to begin research process.
- Collected and arranged information and entered details into computer database.
- Processed payments and applied to customer balances.
- Generated reports detailing various metrics and account information.
- Researched topics and completed due diligence to resolve issues in a timely manner.
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
- Reviewed collection reports to determine the status of collections and the amounts of outstanding balances.
Education
Esthetician
The Salon Professional Academy
St. Charles, Missouri04-2025
No Degree - CNA
Saint Charles Community College
Cottleville, Mo04-2012
High School Diploma -
Enrico Fermi High School
Enfield, CT05-2007
Skills
- Skin rejuvenation
- Customized skincare plans
- Strong verbal communication
- Social media marketing
- Budgeting and finance
- Self-motivated
- Conflict resolution
- Extremely organized
- Team leadership
- Data management
- Office management
- Administrative support
Certification
- Skin Pen Training - 2024
- Hydrafacial Training- 2024
- Dermaplane Training- 2024
- Barbicide Certification- 2024
Timeline
Esthetician
The Salon Professional Academy
09.2024 - 04.2025
Office Coordinator
Athletico
07.2018 - 10.2023
Credit and Collections specialist
The Hub Group
06.2013 - 05.2015
Waitress
Red Robin Gourmet Burgers
05.2007 - 07.2018
- Skin Pen Training - 2024
- Hydrafacial Training- 2024
- Dermaplane Training- 2024
- Barbicide Certification- 2024
Esthetician
The Salon Professional Academy
No Degree - CNA
Saint Charles Community College
High School Diploma -
Enrico Fermi High School
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