Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Honors and Awards
Research Experience
Work Availability
Timeline
Hi, I’m

MAAME AKUA POKU

Worcester,MA
MAAME AKUA POKU

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

8
years of professional experience

Work History

Shercare Homecare Agency

Case Management
08.2017 - 06.2019

Job overview

  • Records patient information by making entries in the patient journal; notifying nursing supervisor of changing or unusual conditions.
  • Handling case assignments, draft service plans, review case progress and determine case closure
  • Performed eligibility assistance, case management referrals and economic eligibility reviews.
  • Evaluated patients referred for case management to determine physical, mental, financial and psychosocial status by utilizing comprehensive, standardized criteria to identify existing and potential needs.
  • Conducted case management activities and services with multidisciplinary team.
  • Updates job knowledge by participating in educational opportunities.
  • Protects the home care agency by adhering to professional standards, home care policies and procedures, federal, state, and local requirements.
  • Enhances service reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Gather information from client’s clinical history, interviews and other sources

Carrier Clinic Behavioral Health, NJ

Mental Health Technician
01.2015 - 07.2017

Job overview

  • Maintained complete case management database for reputation management and protection against malpractice charges.
  • Ability to recognize and report changes in behavior of patients to team other members
  • Provided case management services, counseling, education and life-skills training to diverse, at-risk student population.
  • Work with the interdisciplinary team to provide quality patient care and a safe environment
  • Provide accurate observations and documentation of a patient's mood, mental sharpness, sleeping patterns, eating habits and overall functioning.
  • Record patient medications and assisting in daily activities.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.

Bayada Home Care (Dementia Clients)

Home Health Aide
09.2012 - 12.2014

Job overview

  • Monitors patient condition by observing physical and mental condition, intake and output, and exercise.
  • Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands
  • Assists patients by providing personal services, such as, bathing, dressing, and grooming.
  • Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene.
  • Helps family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient; advising on nutrition, cleanliness, and housekeeping.

Towne Nursing Homecare - Lakewood, NJ

Home Health Aide
01.2011 - 09.2012

Job overview

  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Provided transportation and appointments management.
  • Perform light house duties such as cleaning, washing dishes.
  • Perform all patient care and other functions under the direction and supervision of licensed nurses.
  • Work with the interdisciplinary team to provide quality patient care and a safe environment.

Education

West End University College
Ghana

Bachelor of Science from Nursing
08-2023

University Overview

  • Honor Roll [fall 2023
  • Second Class Upper

Skills

  • Team collaboration skills
  • Supportive teamwork abilities
  • Effective communication skills
  • Excellent organizational and time management skills
  • Proficient in Microsoft Office
  • Clinical Nursing Skills-Student Nurse
  • Fundamental nursing skills
  • Good observation skills

Accomplishments

  • Founded and operated a multi-service, client-focused business, managing daily operations independently
  • Coordinated international services and logistics, ensuring timely delivery and high client satisfaction
  • Managed end-to-end client relations, including onboarding, scheduling, communication, and follow-up
  • Led and coordinated vendors and contractors across multiple locations to meet deadlines and quality standards
  • Handled invoicing, payments, and operational documentation with accuracy and confidentiality
  • Provided hands-on, compassionate support to families during major life transitions
  • Negotiated with vendors to obtain cost-effective services and saving clients

Interests

  • Advocacy Campaigns
  • Youth Development Programs
  • Getting involved in local advocacy groups to promote positive change in the community.
  • Volunteer Work

Honors and Awards

Phi Theta Kappa Honors Society President’s List

Research Experience

  • Research Assistant Summer 2012
  • Rutgers University, Research Lab Verified whether mercaptopyruvate pro-drugs can be used for the prevention and treatment of lung oxidative stress and Obliterative bronchiolitis (OB) using a murine model.
  • Lung Fibrosis: How the matrix affects cell functioning. Verified that endoplasmic reticulum stress enhances Bleomycin-induced lung fibrosis, with the future goal to examine how the fibrotic changes in the matrix affects cell function.
  • Research Assistant Fall 2009, Spring 2010
  • Dr Omuakwa Formed gels from calcium chloride and alginate, creating channels in gels such as fibrin to test for drug treatment delivery.
Availability
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Timeline

Case Management

Shercare Homecare Agency
08.2017 - 06.2019

Mental Health Technician

Carrier Clinic Behavioral Health, NJ
01.2015 - 07.2017

Home Health Aide

Bayada Home Care (Dementia Clients)
09.2012 - 12.2014

Home Health Aide

Towne Nursing Homecare - Lakewood, NJ
01.2011 - 09.2012

West End University College

Bachelor of Science from Nursing
MAAME AKUA POKU