Samantha Maclaren
Conroe,TX
Summary
D Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life. Compassionate Case Manager known for high productivity and efficiency in task completion. Possess specialized skills in needs assessment, care plan development, and client advocacy. Excel at communication, problem-solving, and time management to effectively support clients in achieving wellness goals.
Overview
1
1
year of professional experience
Work History
Case Management
Department of Family and Protective Services
Austin, TX
12.2022 - 05.2024
- Coordinated referrals for mental health counseling, substance abuse treatment and other community resources.
- Developed individualized service plans based on client's strengths and identified needs.
- Developed relationships with local agencies to ensure access to necessary services for clients.
- Created monthly reports summarizing caseload activities for review by supervisor.
- Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
- Assisted clients with job searches, budgeting, parenting skills, housing resources and other social services as needed.
- Coordinated between various entities to manage cases.
- Followed strict policies and procedures to maintain client confidentiality and keep data private.
- Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
- Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
- Attended court hearings as a representative of the organization when needed.
- Compiled reports on cases and submitted them to supervisors as required.
- Maintained up-to-date case records with case activity status.
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Prepared and presented case reports and summaries to stakeholders and management.
Education
Master of Science - Human Resources Management
Texas Tech University
Lubbock, TX01-2027
Bachelor of Science - Human Science Concentrated On Psychology
Texas Tech University
Lubbock, TX01-2025
Associate of Arts -
Lone Star College Systems
Conroe, TX05-2022
High School Diploma -
Porter High School
Porter, Texas06-2013
Skills
- Case management
- Report writing
- Collaborative teamwork
- Community outreach
- Team collaboration
- Referral networking
- Multicultural sensitivity
- Interpersonal skills
- Client advocacy
- Professional demeanor
- Multitasking
- Conflict resolution
- Effective communication
- Computer skills
- Relationship building
- Data entry
Accomplishments
- National Honor Society
- 3.9 GPA in College
- Deans List in College
Timeline
Case Management
Department of Family and Protective Services
12.2022 - 05.2024
Master of Science - Human Resources Management
Texas Tech University
Bachelor of Science - Human Science Concentrated On Psychology
Texas Tech University
Associate of Arts -
Lone Star College Systems
High School Diploma -
Porter High School
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