Maaz Mamond

• Answered customer inquiries regarding account balances, transaction history, service charges, and interest rates.
• Processed customer transactions promptly, minimizing wait times.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Learned about customers' financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
• Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
• Educated customers on the use of banking websites and mobile apps.
• Maintained friendly and professional customer interactions.
• Identified sales opportunities and referred customers to branch partners in financial services.

• Kept work areas professional, organized and clean.
• Moved merchandise to retail areas and added new products to shelves, racks, and bins in a neat and well-presented fashion.
• Arranged items in favorable positions and areas of the store to attract customers and optimize sales.
• Assisted in gathering and moving materials and equipment for assigned displays.
• Placed prices and descriptive signage to enhance displays and promote items.
• Reorganized the sales floor to optimize customer flow and improve product visibility.
• Followed prepared sketches and planograms to arrange consistent shelves, racks, and bins across various locations.
• Transported merchandise to the sales floor and restocked shelves, racks, and bins.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Marketing, door-to-door sales, selling products.

• Kept member service area clean and neat with well-stocked supplies and fliers.
• Helped members resolve account problems and navigate internal systems to handle routine needs.
• Handled calls for new sign-ups, service cancellations and cross-selling opportunities.

• Helped customers find specific products, answered questions and offered product advice.

• Produced and edited daily news and entertainment reports.