Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maaz Mamond

Elk Grove,CA

Summary

Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Focused on arranging products in attractive, attention-grabbing displays to improve sales and store profitability. Familiar with best practices in marketing, sales, and customer relations. Pursuing new professional opportunities and desiring to build a long-term career in the field. Experienced Retail Merchandiser versed in using product placement, end caps, and points of purchase displays to the manufacturer's best advantage.

Overview

7
7
years of professional experience

Work History

Teller

Westamerica Bank
09.2022 - 09.2022
  • Answered customer inquiries regarding account balances, transaction history, service charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Learned about customers' financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Educated customers on the use of banking websites and mobile apps.
  • Maintained friendly and professional customer interactions.
  • Identified sales opportunities and referred customers to branch partners in financial services.

Merchandise Associate

Nordstrom Rack
11.2021 - 08.2022
  • Kept work areas professional, organized and clean.
  • Moved merchandise to retail areas and added new products to shelves, racks, and bins in a neat and well-presented fashion.
  • Arranged items in favorable positions and areas of the store to attract customers and optimize sales.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Reorganized the sales floor to optimize customer flow and improve product visibility.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks, and bins across various locations.
  • Transported merchandise to the sales floor and restocked shelves, racks, and bins.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Marketing Representative

TOP Marketing Group
01.2021 - 06.2021

Marketing, door-to-door sales, selling products.

Member Service Representative

Planet Fitness
12.2017 - 06.2020
  • Kept member service area clean and neat with well-stocked supplies and fliers.
  • Helped members resolve account problems and navigate internal systems to handle routine needs.
  • Handled calls for new sign-ups, service cancellations and cross-selling opportunities.

Cashier

Toys"R"Us
02.2017 - 07.2017
  • Helped customers find specific products, answered questions and offered product advice.

Reporter

Anis Kodak
01.2013 - 12.2015
  • Produced and edited daily news and entertainment reports.

Education

High School Diploma -

Alfatah High School
10.2015

No Degree - Computer Learning Courses

Kabul Institute
Afghanistan
10.2015

Skills

  • Sales Techniques
  • Cost Analysis
  • Cleaning and Sanitizing
  • Problem Solving
  • Sales and Marketing Support
  • Retail Experience
  • Marketing Knowledge
  • Sales Abilities
  • Restocking Processes
  • Customer Service
  • Laptop and Mobile Device Use
  • Time Management
  • Team Collaboration
  • Money Handling
  • ATM Balancing
  • Teller Transactions
  • Cash Counting
  • Transaction Error Identification
  • Phone Inquiries

Languages

English
Full Professional
Farsi/Dari
Native or Bilingual
Pashto
Native or Bilingual
Urdu
Professional Working
Hindi
Professional Working

Timeline

Teller

Westamerica Bank
09.2022 - 09.2022

Merchandise Associate

Nordstrom Rack
11.2021 - 08.2022

Marketing Representative

TOP Marketing Group
01.2021 - 06.2021

Member Service Representative

Planet Fitness
12.2017 - 06.2020

Cashier

Toys"R"Us
02.2017 - 07.2017

Reporter

Anis Kodak
01.2013 - 12.2015

High School Diploma -

Alfatah High School

No Degree - Computer Learning Courses

Kabul Institute
Maaz Mamond