Mable mabeus
Cambridge,IL
Summary
Dedicated Scale Operator and Clerk at Republic Services, Inc., skilled in customer service and data entry. Enhanced operational efficiency by streamlining reporting processes and improving customer satisfaction through effective communication. Committed to safety protocols and maintaining accurate weight measurements, contributing to a positive work environment and seamless operations.
Overview
27
27
years of professional experience
Work History
Scale Operator and Clerk
Republic Services, Inc.
01.1999 - 10.2025
- Operated scales to ensure accurate weight measurements for products.
- Monitored scale performance and reported malfunctions to supervisors.
- Assisted in maintaining cleanliness and organization of work area.
- Learned safety protocols for operating heavy machinery and equipment.
- Supported inventory management by recording weights of incoming goods.
- Followed company guidelines for handling materials safely and efficiently.
- Maintained smooth operations by promptly addressing any scale malfunctions or issues.
- Operated weigh scales and issued tickets when necessary.
- Assisted in training new scale operators on company procedures, equipment usage, and safety protocols.
- Promoted a positive company image by maintaining a clean, organized work area at all times.
- Facilitated effective communication between scale house, yard personnel, and management to ensure seamless operation coordination.
- Answered customer calls professionally and routed to appropriate person.
- Communicated with operators to share information related to product.
- Contributed to overall operational success with reliable attendance, punctuality, and adherence to company policies.
- Ensured prompt resolution of customer inquiries or concerns through clear communication and collaboration with relevant team members.
- Collaborated with facility staff to streamline processes, resulting in reduced wait times for customers.
- Streamlined daily reporting processes through consistent organization of paperwork and data entry.
- Improved customer satisfaction by providing efficient, courteous service to truck drivers and other clients.
- Maintained accurate documentation and processed payments efficiently to keep waiting at minimum.
- Greeted customers and provided excellent service to internal and external clients.
- Followed up with customers to handle delays or other issues.
- Maximized productivity during peak hours by efficiently handling high volumes of vehicle traffic without compromising accuracy or safety standards.
Education
High School Diploma -
Libertyville High School
Libertyville, Il06-1962
Skills
- Customer service
- Time management
- Data entry
- Safety requirements
Timeline
Scale Operator and Clerk
Republic Services, Inc.
01.1999 - 10.2025
High School Diploma -
Libertyville High School