Summary
Overview
Work History
Education
Affiliations
Non Academic Training
Telephone
Coursework
References
Timeline
Generic

MABLEINE COLEMAN

Manvel,United States of America

Summary

Nineteen years of customer service with experience in both junior and senior positions. Professional interactions with clients, staff and management in accordance with company policies. I am proactive; have great problem solving strategies and I’m excellent at multitasking.

Overview

21
21
years of professional experience

Work History

Funeral coordinator and administrative employee

R. Lee and Partners Limited
01.1999 - 01.2014
  • Advise clients on funeral procedures, provide necessary support and collect payment on behalf of the company
  • Train new staff and managed them
  • Order supplies necessary for the company to function efficiently and professionally which included liaising with suppliers locally and internationally
  • Customer follow-up and evaluate feedback.

Customer Service Representative

Modern Caribbean Enterprises
01.1995 - 01.1997
  • Manage the store during shift
  • Received and managed inventory
  • Represented the company on national television and answered questions about the company’s products.

Customer Service Representative

Signature Collection
01.1993 - 01.1995
  • Managed the store during shift
  • Received and managed inventory
  • Advised clients according to their needs.

Education

Advance Level -

University of Cambridge (UK)
12.2007

Ordinary Level -

University of Cambridge (UK)
12.2004

Advance Level -

University of Cambridge (UK)
12.1998

Secondary Level -

Success Laventille Secondary School
12.1991

Affiliations

  • The Volunteer Center of Trinidad and Tobago
  • Habitat for Humanity – Trinidad and Tobago
  • American Diabetes Association – Hawaii
  • Queen’s Medical Center (West Oahu Hawaii)
  • Kadena AFB Post Office (Okinawa Japan)
  • The American Red Cross (Okinawa, Japan)

Non Academic Training

  • Red Cross Society of Trinidad and Tobago, Basic First Aid, CPR, and AED Training, 2012-01-01, 2012-12-31
  • American Red Cross Kadena AFB, Okinawa, Japan, Emergency Communication Messaging, Agent Lite Training, 2015-01-01, 2018-12-31

Telephone

(808) 722-3535

Coursework

  • National Skills Center (Trinidad), Computer Literacy, 2002-01-01, 2002-12-31
  • Hawaii Library Systems (Online), Computer Literacy, Event Planning, Communication, Human Anatomy and Physiology, Introduction to Medical Emergencies, Grammar and Writing for Beginners
  • Kadena Air Force Base (Okinawa Japan), Customer Service 101, Administrative Assistant 101

References

References available upon your request.

Timeline

Funeral coordinator and administrative employee

R. Lee and Partners Limited
01.1999 - 01.2014

Customer Service Representative

Modern Caribbean Enterprises
01.1995 - 01.1997

Customer Service Representative

Signature Collection
01.1993 - 01.1995

Advance Level -

University of Cambridge (UK)

Ordinary Level -

University of Cambridge (UK)

Advance Level -

University of Cambridge (UK)

Secondary Level -

Success Laventille Secondary School

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MABLEINE COLEMAN