Mabrie Hutson
Summary
Customer-focused professional with experience in hospitality, retail sales, and bridal consulting. Expertise in relationship building, transaction management, and multitasking in fast-paced environments. Strong communication and organizational skills drive commitment to outstanding customer service and satisfaction.
Overview
2
2
years of professional experience
Work History
Waitress
Hotshots
Wentzville, Missouri
11.2025 - Current
- Greeted customers with friendly, efficient service to enhance dining experience.
- Take food and beverage orders accurately.
- Delivered food and drinks promptly, contributing to high customer satisfaction.
- Enter orders into the POS system and process payments.
- Handle cash, credit card, and other payment transactions.
- Answer menu questions and make recommendations.
- Collaborated with kitchen and bar staff to streamline service delivery.
- Resolve customer concerns professionally and courteously.
- Maintain cleanliness of dining areas and workstations.
- Restock supplies and assist with opening and closing duties.
- Processed cash transactions accurately to maintain financial integrity.
- Time Management
- Teamwork
- Problem Solving
- Attention to Detail
- Working in a Fast-Paced Environment
Customer Service Representative
Gateway Fiber
Wright City, MO
11.2024 - 05.2025
- Provided exceptional customer service to visitors and clients.
- Respond to emails and customer inquiries
- Answer and direct incoming phone calls
- Answered multi-line phone systems and directed calls appropriately.
- Scheduled appointments and maintained calendars.
- Process payments and handle cash transactions
- Processed payments and handled cash accurately.
- Maintain organized records and files
- Maintained organized records and completed data entry tasks.
- Perform data entry and update company databases
- Support staff with administrative tasks
- Manage office supplies and inventory
- Handle incoming and outgoing mail and packages
- Assisted with administrative duties to support daily office operations.
- Greet and welcome visitors in a professional manner
Education
Wright City High School
Wright City, MOSkills
- Customer Service
- Phone Etiquette
- Teamwork
- Time management
- Organization
- Reliability
- Problem solving
- Record Keeping
Timeline
Waitress
Hotshots
11.2025 - Current
Customer Service Representative
Gateway Fiber
11.2024 - 05.2025
Wright City High School