Mac Harrison
Charlotte,NC
Summary
Working with people has always been my strong suit. I have maintained professional relationships with clientele whether in sales or working with other addicts and alcoholics. I believe that working with others in any circumstance is where I perform best. Helping others is more than a career for me; it’s my life purpose.
Overview
2
2
years of professional experience
Work History
Behavioral Health Technician
Carolina Center For Recovery
03.2023 - Current
- Maintained a professional yet approachable manner.
- Deescalated situations with client on client or client on staff.
- Maintained a mutual respect between myself and clients.
- Led Big Book study groups while keeping client interaction high.
- Made clients feel incredibly cared about on a personal level.
- Communicated with fellow techs and counselors on which staff would be the best fit for each client's individual needs.
Retail Sales Associate
Extra Mile Tools
05.2022 - 04.2023
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Shipping and Handling
Daprano And Company
03.2022 - 10.2022
- Used pallet jacks and dollies to load and unload goods from trucks and containers.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
Education
High School Diploma -
Emerald School Of Excellence
Charlotte, NC06.2023
Skills
- Substance Abuse Knowledge
- Crisis Management
- Conflict Resolution
- Active Listening
- Patience and Empathy
- Mutual Respect
- 12-Step Program Experience
- Organizational Skills
Timeline
Behavioral Health Technician
Carolina Center For Recovery
03.2023 - Current
Retail Sales Associate
Extra Mile Tools
05.2022 - 04.2023
Shipping and Handling
Daprano And Company
03.2022 - 10.2022
High School Diploma -
Emerald School Of Excellence
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