Mac McNeill
Atlanta,GA
Summary
With over 20 years of experience in the Food & Beverage industry, I bring a wealth of knowledge, leadership, and proven operational success. My passion lies in crafting dynamic, innovative beverage programs and developing teams that deliver exceptional guest experiences. Recognized for my strong work ethic, creativity, and communication, I consistently drive growth through strategic program development and hands-on leadership. I thrive in fast-moving, high-expectation environments and excel at aligning culture, quality, and profitability in every concept I help shape.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Manager
Tiger Sun Omakase
Atlanta, GA
08.2025 - Current
- Oversee operations for Tiger Sun Omakase — one of the most dynamic and immersive food and beverage experiences in the world — combining artful omakase dining with next-level beverage innovation.
- Lead day-to-day operations, ensuring seamless execution of highly choreographed guest experiences.
- Drive research and development for the cocktail program, focusing on flavor balance, presentation, and innovation.
- Write and refine guest-facing verbiage and scripts used during service to reinforce brand storytelling and elevate the narrative guest journey.
- Manage scheduling, staff performance, and interdepartmental collaboration to sustain operational excellence.
- Collaborate with culinary leadership to maintain synergy between beverage and omakase courses, enhancing the overall sensory experience.
Partner / Consultant
Minhwa Spirits
Doraville, GA
09.2024 - Current
- Collaborate with Minhwa Spirits to design experiential culinary and beverage programming that enhances brand presence and drives market growth.
- Developed bespoke cocktail and culinary pairings to elevate brand storytelling and customer engagement.
- Conceptualized and executed immersive events and workshops, building brand recognition through interactive education.
- Provided expert training on spirits-infused cuisine for clients, trade professionals, and internal teams.
- Represented Minhwa Spirits at industry events, strengthening partnerships with distributors and key influencers.
Beverage Director
Ruby Chow’s
Atlanta, GA
01.2022 - 10.2024
- Directed the full beverage operation for a high-volume, trend-driven restaurant concept integrating innovation and profitability.
- Led the creation of cutting-edge cocktail and spirit-free menus aligned with brand identity.
- Authored recipe guides and training materials to ensure consistency and excellence.
- Negotiated vendor relationships to secure premium ingredients and favorable pricing.
- Implemented inventory systems that reduced waste and increased cost efficiency.
- Collaborated closely with the culinary team to build elevated pairing experiences and cross-promotional events.
Beverage Specialist
The Red Phone Booth Speakeasy
Atlanta, GA
10.2022 - 10.2023
- Delivered premium craft cocktail experiences in a classic speakeasy environment.
- Prepared and served signature cocktails with precision and consistency.
- Partnered with the bar team to create innovative seasonal offerings.
- Maintained sanitation, compliance, and operational standards while ensuring superior guest service.
Operations Manager
Punch Bowl Social
Atlanta, GA
01.2018 - 09.2021
- Oversaw operations for a $6M-annual-revenue entertainment and hospitality concept combining food, beverage, and recreation.
- Directed multi-departmental coordination for seamless guest experiences.
- Conducted management-level training sessions across multiple openings to standardize operational excellence.
- Managed budgeting, resource allocation, and strategic planning to optimize profitability.
Education
Computer Science & Cybersecurity
Georgia Technical University
Atlanta, GASkills
Leadership & Team Development
Beverage Program Research & Development
Guest Experience Design & Storytelling
Menu Engineering & Culinary Collaboration
Brand Voice Development & Training Scripts
Inventory & Cost Management
Event Planning & Experiential Activations
High-Volume Operations Management
Certification
- ServSafe Manager
- ServSafe Bartender
- TIPS Alcohol Safety Training
Timeline
Operations Manager
Tiger Sun Omakase
08.2025 - Current
Partner / Consultant
Minhwa Spirits
09.2024 - Current
Beverage Specialist
The Red Phone Booth Speakeasy
10.2022 - 10.2023
Beverage Director
Ruby Chow’s
01.2022 - 10.2024
Operations Manager
Punch Bowl Social
01.2018 - 09.2021
Computer Science & Cybersecurity
Georgia Technical University