Mac Stevens
Operation Manager
Simi Valley,CA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work History
Management Assistant | Senior Truck Specialist
Enterprise Holdings
Thousand Oaks, CA
11.2021 - 01.2023
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Marketed fleet services and benefits to local businesses.
- Achieved top 15 sales performance and service targets by cultivating and securing new customer relationships.
- Oversaw training and onboarding process for all newly hired employees.
Electrician Apprentice
Venco Electric
Oxnard, CA
02.2021 - 08.2021
- Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
- Inspected electrical systems, equipment and components to identify hazards and defects.
Assistant Manager
Simi Valley Rancho Park District
Simi Valley, CA
05.2017 - 02.2021
- Observed and evaluated up to 30 employees performance to determine progress, provide feedback, and make suggestions for improvement.
- Resolved daily staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Coordinated monthly special projects and managed schedules.
Sales Associate & Customer Service
Best Buy
Simi Valley, CA
10.2016 - 05.2019
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Sales & Customer Service
DIY
Simi Valley, CA
11.2015 - 09.2016
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Forklift operation to transfer goods between warehouse locations according to shipment and storage needs.
Education
Bachelor of Science - Exercise Science
California Lutheran University
Thousand Oaks, CA 01.2018 - 05.2020
Medical Assistant Certifcation -
Simi Careers Institute
Simi Valley, CA 08.2017 - 12.2017
GED -
Moorpark College
Moorpark, CA 08.2015 - 08.2017
High School Diploma -
Simi Valley High School
Simi Valley, CA 08.2011 - 05.2015
Skills
Experience supervising 5-30 employees
Timeline
Management Assistant | Senior Truck Specialist
Enterprise Holdings
11.2021 - 01.2023
Electrician Apprentice
Venco Electric
02.2021 - 08.2021
Bachelor of Science - Exercise Science
California Lutheran University
01.2018 - 05.2020
Medical Assistant Certifcation -
Simi Careers Institute
08.2017 - 12.2017
Assistant Manager
Simi Valley Rancho Park District
05.2017 - 02.2021
Sales Associate & Customer Service
Best Buy
10.2016 - 05.2019
Sales & Customer Service
DIY
11.2015 - 09.2016
GED -
Moorpark College
08.2015 - 08.2017
High School Diploma -
Simi Valley High School
08.2011 - 05.2015