Macaela Marin
Longview,TX
Summary
Skilled Worker, learns new, processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Kendra Scott
04.2022 - 02.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Assisted in planning and executing successful in-store events that drove foot traffic, increased sales, and enhanced brand loyalty among customers.
Medical Assistant Intern
Lone Star Allergies
02.2022 - 03.2022
- Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.
- Increased clinic efficiency by swiftly completing insurance verification and authorization processes for patients.
- Scheduled appointments and tests to coordinate patient care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Sought feedback and guidance from supervisors to continuously improve performance.
Retail Sales Associate
Uptown Cheapskate
08.2021 - 01.2022
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Retail Sales Associate
Tommy Hilfiger
09.2020 - 02.2021
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products..
- Answered questions about store policies and addressed customer concerns.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Waitress
Prespas
11.2019 - 08.2020
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Education
Medical Assistant -
College of Health Care Profession
Fort Worth, TX03.2022
High school diploma -
James Martin High School
Arlington, TX05.2020
Skills
- Inventory Control
- Product Sales
- POS System Operation
- Multi-tasking strength
- Problem-Solving
- Conflict Resolution
- Display Setup
- Store Organization
Timeline
Retail Sales Associate
Kendra Scott
04.2022 - 02.2023
Medical Assistant Intern
Lone Star Allergies
02.2022 - 03.2022
Retail Sales Associate
Uptown Cheapskate
08.2021 - 01.2022
Retail Sales Associate
Tommy Hilfiger
09.2020 - 02.2021
Waitress
Prespas
11.2019 - 08.2020
Medical Assistant -
College of Health Care Profession
High school diploma -
James Martin High School