Public Policy
Macaila Wallace
Student
Firth,NE
Summary
Motivated and adaptable undergraduate student majoring in Global & International Studies and Political Science. Strong background in customer service, communication, childcare, and team collaboration. Experienced in managing multiple responsibilities, problem-solving, and working in fast-paced environments. Passionate about global affairs, policy, and international engagement.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Customer Service
Hy-Vee
09.2022 - Current
- Provided outstanding customer service to over 50 customers a day to ensure satisfaction.
- Assisted customers with questions and requests.
- Operated a cash register and related duties.
- Managed mail processing, Western Union orders, and money orders.
Babysitter
Private Client
04.2024 - 08.2024
- Supervised 3 children (9, 7, and 5) during playtime and educational activities.
- Communicated effectively with parents about progress and needs.
- Ensured a safe environment for children to play and learn.
- Maintained a positive, patient, and understanding attitude.
- Transported children to activities, meals, and events.
Education
Master of Arts - Global & International Studies & Political Science
University of Kansas
Lawrence, KS 08.2024 - Current
Skills
Research & analysis
Interests
Law
International Relations
Crisis Management
Timeline
Master of Arts - Global & International Studies & Political Science
University of Kansas
08.2024 - Current
Babysitter
Private Client
04.2024 - 08.2024
Customer Service
Hy-Vee
09.2022 - Current