Macarena Ramirez
Housekeeping
Houston
17
years of professional experience
Dedicated Domestic Professional experienced in maintaining immaculate homes and delivering exceptional service. Achieved high standards through reliability and adaptability to changing household needs. Focused on detailed cleaning, laundry, and organization with a proactive and collaborative approach.
Work History
Private Housekeeper
4 Years 6 Months- Cleaned guest rooms, bathrooms, and common areas to maintain consistent sanitation standards.
- Inspected linens, amenities, and supplies, restocking items to support seamless room readiness.
- Organized daily cleaning assignments, prioritizing rooms for efficient turnaround.
- Sanitized high-touch surfaces using approved cleaning products and safe work practices.
- Trained new housekeeping staff on cleaning procedures, supply use, and safety protocols.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Doctor's Assistant
7 Years 2 Months- Facilitated patient clinic by greeting and rooming patients.
- Facilitated patient clinic by welcoming and preparing patients for consultations.
- Registered new patients in electronic medical record prior to scheduling appointments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Delivered prompt, courteous in-person and telephone customer service to enhance patient experience.
- Completed clinic room inventories and restocked supplies.
- Engaged with patients to provide information, address questions, and support appointment scheduling.
Bar Tender and Waitress
7 Years- Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
- Supervised food presentation and plating to elevate dining experience.
- Monitored food inventory and supplies to minimize waste and ensure availability.
- Coordinated kitchen activities with front-of-house staff for seamless service delivery.
- Directed food preparation and cooking activities to meet health and safety standards.
Doctor's Office Assistant
4 Years 11 Months- Answered telephone calls to provide office information, address inquiries, and direct calls to appropriate staff.
- Coordinated patient scheduling, check-in, check-out, and payment processing to ensure smooth billing operations.
- Greeted and interacted with patients to deliver information, resolve inquiries, and facilitate appointment scheduling.
- Managed office bookkeeping with insurance billing and patient payments.
- Executed accurate bookkeeping for office, including tracking expenses and revenues. with insurance billing and patient payments.
Education
High School Diploma
Skills
Cleaning methods
Health and safety compliance
Safety compliance
Residential cleaning
Commercial and residential cleaning
Multitasking skills
Cleaning organization
Detail-oriented
Teamwork
Timeline
Private Housekeeper
Housekeeping
04.2022 - CurrentRead More
Bar Tender and Waitress
Blvd Bar & Grille
02.2015 - 02.2022Read More
Doctor's Assistant
Dr. Rene Benjamin's Clinic
01.2015 - 03.2022Read More
Doctor's Office Assistant
Clinica San Angel
01.2010 - 12.2014Read More
Universidad Noeste De Mexico
High School Diploma
Read More