Ma. Cathrina Fatima P. Dador
Glendale,AZ
Summary
Motivated customer service professional with proven record of building dynamic relationships and retaining clients. Highly effective in coaching peers while demonstrating exemplary communication skills.
Overview
7
7
years of professional experience
Work History
Vehicle Operator
Zoox
10.2022 - 11.2023
- Operate autonomous vehicles for testing at various locations and environmental conditions
- Work on different tasks by monitoring software systems, manual data collection and providing concise written or oral daily feedback
- Perform vehicle checks and keep vehicles prepared for field tests daily
- Able to make quick decisions and perform effectively well under pressure
- Maintain Zoox’s safety policies
- Instruct new operators on how to properly operate vehicles and uphold Zoox policies.
- Upheld high standards of cleanliness, sanitation, and service.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Drove safely in various weather and road conditions to avoid accidents.
Physical Therapy Aide
Select Medical
05.2021 - 12.2023
- Work hands-on daily with patients to aide in their recovery
- Enforced safety procedures with all patients.
- Maintained supply inventory by placing orders when supplies ran low.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Implemented patient safety protocols and infection control practices for hygienic, compliant care.
- Managed front desk responsibilities such as handling patient’s private information
- Trained team members on how to properly connect to the internal network and assisted in setting up digital workspaces for other team members
- Enhanced practice efficiency by completing basic administrative tasks such as answering calls, scheduling appointments, and arranging files.
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
Rehab Nursing Aide
Kindred Hospital San Francisco Bay Area
08.2020 - 01.2022
- Lead and monitored patients, who were tracheostomy and ventilatory dependent, in exercise plans that were established by therapists to promote recovery
- Worked quickly and efficiently as both a team player and an independent aide, by developing suggestions for other rehabilitation patients when there is no available aide
- Assisted physically with patient mobility and transfers
- Prepared and maintained the work areas in a neat and orderly fashion
- Ordered and managed necessary supplies.
Administrators Assistant
F and T Corp/The Residences/Amaryllis Senior Care
05.2017 - 06.2019
- Adhered to the facility’s rules and uphold HIPPA regulation
- Experienced with using Microsoft Office, especially creating Excel sheets for clients at F and T Corp and Amaryllis Senior Care Home
- Reported the necessary information needed for each resident during their yearly medical examination to the admins
- Organized facilities’ paper works, making sure everything was up to date.
Education
Bachelor of Science - Kinesiology, Pre-Physical Therapy
Humboldt State University
Humboldt, CA01.2019
Associate in Arts - Kinesiology
Diablo Valley College
Pleasant Hill, CA01.2018
Skills
- Accurate Money Handling
- Front Office Operations
- Customer Engagement
- Document Management
- Calendar Management
- Verbal Communication
- Data Entry
- Mail Handling
- Patient Education
- HIPAA Requirements
- Patient Service
- Safety Management
References
- Jing Li, Occupational Therapist/Former Coworker, (213) 446-3049
- Katrina Buhagiar, Physical Therapist/Former Coworker, (925) 998-9411
- Chelsea Paskowski, Physical Therapist/Former Coworker, (703) 462-0993
Projects
Augmented Therapy, Augmenting traditional therapy with virtual reality improves outcomes of motor function, balance and gait in hemiplegic post-stroke patients, Senior Project Capstone Class, HSU, 2019 Custom PC Building, Acquired all parts and assembled custom PC from scratch: AMD Ryzen 7- 8 core processor, MSI B450 motherboard, GeForce RTX 3060, 32.0 GB RAM
Timeline
Vehicle Operator
Zoox
10.2022 - 11.2023
Physical Therapy Aide
Select Medical
05.2021 - 12.2023
Rehab Nursing Aide
Kindred Hospital San Francisco Bay Area
08.2020 - 01.2022
Administrators Assistant
F and T Corp/The Residences/Amaryllis Senior Care
05.2017 - 06.2019
Bachelor of Science - Kinesiology, Pre-Physical Therapy
Humboldt State University
Associate in Arts - Kinesiology
Diablo Valley College
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