Recardo Toler
St. Louis,MO
Summary
Motivated and customer-oriented professional with a strong track record of building relationships and driving customer satisfaction. Seeking a Customer Success role to leverage skills in relationship building, active listening, and data analysis to enhance customer loyalty and contribute to business growth. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
8
8
years of professional experience
Work History
Professional Commercial Vehicle Operator
- Demonstrated exceptional logistics and schedule management skills relating to the position of truck driver, prioritizing safety and meeting client requests.
- Managed time and paperwork process for over 3000 miles of deliveries on schedule
Office Manager & Social Media Manager
New Beginnings C
- Star
- Managed office operations and served as a liaison at a rehabilitation center
- Successfully handled social media management to promote the organization's mission and services.
Sales Development Representative
Course Careers
01.2023 - Current
- Identify and qualify sales opportunities, focusing on building relationships with potential customers to generate new business
- Conduct effective cold calls and execute targeted outreach campaigns to drive lead generation
- Collaborate closely with sales and marketing teams, providing feedback on campaign success and maintaining accurate CRM records.
Accounting Coordinator
Enterprise Holdings
01.2020 - 01.2021
- Managed data entry, team coordination, billing, and funds allocation to specific accounts ranging from 10-45 thousand dollars in revenue
- Developed and utilized spreadsheets for effective data management.
Mobile Sales Representative
Sprint, ATT
01.2016 - 01.2017
- Led client management and achieved quota-based sales commissions through lead generation and nurturing
- Strengthened and expanded client relationships through effective communication and exceptional service.
Education
Sales Certification: SaaS/Sales | Course Careers -
CourseCareers
Remote08.2023
Skills
- Relationship Building
- Customer Satisfaction
- Active Listening
- Data Analysis
- Sales
- Cold Calling
- Salesforce B2B Commerce
- Lead Generation
- Business Development
- Additional Information:
- Microsoft Office Suite
- Proven leadership and time management skills
- Dispatch Procedures
- Managing Fuel Distribution
- Cleaning and Sanitation
- Schedule Coordination
- Security Understanding
- Legal Considerations
- Safe Vehicle Operations
- Reading Comprehension
- Accurate Money Handling
- Freight Operations
- Report Creation
- Microsoft PowerPoint
- Report Transcription
- Report Preparation
- Retail Sales Customer Service
- Project Management Abilities
- Refund Processing
- Technical Support
- Computer Proficiency
- Managing Multiple Tasks
- Brand Representation
- System Implementation
Timeline
Sales Development Representative
Course Careers
01.2023 - Current
Accounting Coordinator
Enterprise Holdings
01.2020 - 01.2021
Mobile Sales Representative
Sprint, ATT
01.2016 - 01.2017
Professional Commercial Vehicle Operator
Office Manager & Social Media Manager
New Beginnings C
Sales Certification: SaaS/Sales | Course Careers -
CourseCareers
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