Macayla Abing
Platteville,WI
Summary
Proven team leader and efficient multitasker, excelled in fast-paced environments at Potosi Brewing Company and Morningside Assisted Living, enhancing customer satisfaction and maintaining high sanitation standards. Demonstrated exceptional cooking and communication skills, achieving significant improvements in service delivery and team coordination without compromising quality.
Overview
6
6
years of professional experience
Work History
Cook
Potosi Brewing Company
Potosi, WI
04.2024 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Crew Member
McDonald's
05.2022 - 04.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Housekeeper
Edenbrook
Platteville, WI
11.2022 - 01.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Resident Assistant/Caregiver
Morningside Assisted Living
Lancaster, WI
04.2022 - 09.2022
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Assisted residents in preparing for activity and social programs.
- Maintained clean, safe, and well-organized patient environment.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
Dishwasher
Country Kitchen
Platteville, WI
10.2018 - 06.2020
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Education
GED -
Southwest Tech
Platteville, WI11.2021
Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Sanitation
- Hospitality and service industry background
- Contamination prevention
- Allergen awareness
- Nutrition Awareness
- Multitasking and Organization
- Team Leadership
- Work Planning and Prioritization
- Communication Skills
- Crisis Response
- Problem Solving
- Compassion
- Teamwork
Timeline
Cook
Potosi Brewing Company
04.2024 - Current
Housekeeper
Edenbrook
11.2022 - 01.2023
Crew Member
McDonald's
05.2022 - 04.2024
Resident Assistant/Caregiver
Morningside Assisted Living
04.2022 - 09.2022
Dishwasher
Country Kitchen
10.2018 - 06.2020
GED -
Southwest Tech