Mac Brown
Atlanta,GA
Summary
Aspiring cyber security analyst with experience in sales and 1000+ hours in technical skills such as Linux + Windows Administration, Penetration Testing, and Cloud Security.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Home Labs & Projects
Self-Employed
12.2020 - Current
- Set up different virtual machines with various operating systems (Kali, Ubuntu, Parrot) for home network environment
- Solved many Capture The Flag challenges through multiple platforms including HackTheBox, TryHackMe, and OverTheWire
- Implemented a pfSense firewall with Snort IDS for home network security monitoring
- Developed a simulated ransomware attack environment to practice incident response and containment techniques
- Participated in numerous online learning paths on Udemy, LinkedIn Learning, and Coursera (Google Certs)
Owner/Operator
Exterior Cleaning Solutions LLC
07.2023 - 10.2024
- Operated a profitable pressure washing business, overseeing all aspects of operations, including customer acquisition, scheduling, and service delivery
- Built a loyal customer base through exceptional service, leading to high rates of repeat business and referrals
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
IT Support Specialist
AT&T Inc.
01.2023 - 07.2023
- Diagnosed and resolved complex issues with IoT devices, including routers, switches, IP phones, and modems, ensuring minimal downtime and high customer satisfaction
- Provided exceptional technical support to clients, guiding them through setup, maintenance, and troubleshooting processes
- Increased productivity via implementing UIPath, Python,
and Powershell scripts. - Lead Quality Control team to ensure 100% accuracy
upon all shipped devices.
Education
BS - Cybersecurity
University of Phoenix
12.2025
Cyber + Network Security Certificate -
Georgia Institute of Technology
2022
Skills
- High-level problem solver
- Strong team player
- Leadership
- Critical Thinking
- Troubleshooting
- Python
- HTML
- Docker
- Bash
- Powershell
- Azure
- AWS
- Ansible
- Splunk
- Linux Administration
- Windows Administration
- Burpsuite
- John The Ripper
- Wireshark
- Metasploit
Certification
CompTIA Security+ (Est. January 2025)
CompTIA Network+ (Est. March 2025)
References
Available upon request
Timeline
Owner/Operator
Exterior Cleaning Solutions LLC
07.2023 - 10.2024
IT Support Specialist
AT&T Inc.
01.2023 - 07.2023
Home Labs & Projects
Self-Employed
12.2020 - Current
BS - Cybersecurity
University of Phoenix
Cyber + Network Security Certificate -
Georgia Institute of Technology
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