Machael Zellars
Sterling Heights,MI
Overview
12
12
years of professional experience
Work History
Production Associate
GTR
Dearborn, MI
01.2025 - Current
- Identified opportunities for improvement and implemented changes to increase productivity levels.
- Monitored and adjusted production processes to ensure quality standards were met.
- Inspected finished products for defects before packing them for shipment.
- Maintained accurate records of materials used in the production process.
- Produced quality products by palletizing, packaging and assembling finished items.
Warehouse Worker
Logistics Insight
Detroit , MI
11.2023 - 11.2024
- Assembled orders according to customer requests.
- Investigated any reported problems regarding shipping errors or damages.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
Member Service Representative
Sam's Club
Utica, MI
08.2018 - 09.2023
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Participated in team meetings to discuss customer service strategies and goals.
- Attended training sessions regularly to stay abreast of changes in company policies or procedures.
- Assisted colleagues with tasks as needed during peak times of activity.
- Enhanced member relationships by providing excellent service during each interaction.
Manager
Burger King
Detroit, MI
06.2013 - 08.2018
- Conducted performance reviews for team members.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Education
High School Diploma -
Chandler Park Academy
Harper Woods06-2014
Some College (No Degree) - General
WCCCD
DetroitU.S. Truck Driver Training School
Sterling Heights Timeline
Production Associate
GTR
01.2025 - Current
Warehouse Worker
Logistics Insight
11.2023 - 11.2024
Member Service Representative
Sam's Club
08.2018 - 09.2023
Manager
Burger King
06.2013 - 08.2018
High School Diploma -
Chandler Park Academy
Some College (No Degree) - General
WCCCD
U.S. Truck Driver Training School