Overview
Work History
Education
Timeline
Generic

Machael Zellars

Sterling Heights,MI

Overview

12
12
years of professional experience

Work History

Production Associate

GTR
Dearborn, MI
01.2025 - Current
  • Identified opportunities for improvement and implemented changes to increase productivity levels.
  • Monitored and adjusted production processes to ensure quality standards were met.
  • Inspected finished products for defects before packing them for shipment.
  • Maintained accurate records of materials used in the production process.
  • Produced quality products by palletizing, packaging and assembling finished items.

Warehouse Worker

Logistics Insight
Detroit , MI
11.2023 - 11.2024
  • Assembled orders according to customer requests.
  • Investigated any reported problems regarding shipping errors or damages.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Operated scanners, computers, and other equipment to track orders.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.

Member Service Representative

Sam's Club
Utica, MI
08.2018 - 09.2023
  • Provided support to members regarding account inquiries, processing transactions, and resolving issues.
  • Participated in team meetings to discuss customer service strategies and goals.
  • Attended training sessions regularly to stay abreast of changes in company policies or procedures.
  • Assisted colleagues with tasks as needed during peak times of activity.
  • Enhanced member relationships by providing excellent service during each interaction.

Manager

Burger King
Detroit, MI
06.2013 - 08.2018
  • Conducted performance reviews for team members.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.

Education

High School Diploma -

Chandler Park Academy
Harper Woods
06-2014

Some College (No Degree) - General

WCCCD
Detroit

U.S. Truck Driver Training School
Sterling Heights

Timeline

Production Associate

GTR
01.2025 - Current

Warehouse Worker

Logistics Insight
11.2023 - 11.2024

Member Service Representative

Sam's Club
08.2018 - 09.2023

Manager

Burger King
06.2013 - 08.2018

High School Diploma -

Chandler Park Academy

Some College (No Degree) - General

WCCCD

U.S. Truck Driver Training School

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Machael Zellars