Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Nathaniel Manning

Kansas City,MO

Summary

Results-driven professional with a strong background in production and customer service at Sustainable Community Development. Skilled in quality assurance and efficient multitasking, I successfully improved productivity and ensured compliance with safety standards. Adept at troubleshooting equipment and delivering exceptional customer experiences, I thrive in fast-paced environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Production Associate

Sustainable Community Development (SCD Probiotics)
Kansas City, MO
03.2022 - 04.2025
  • Unloaded completed products from conveyors after they had been inspected.
  • Ensured compliance with company policies and governmental regulations at all times.
  • Collaborated with team members to achieve daily goals and objectives.
  • Managed multiple tasks simultaneously while meeting tight deadlines.
  • Inspected finished products for defects before packing them for shipment.
  • Stocked shelves with necessary materials needed for production operations.
  • Operated automated machines used in the assembly line according to established procedures.
  • Trained new employees on proper use of machinery, safety protocols, and quality control procedures.
  • Organized workstations for maximum efficiency, reducing downtime between tasks.
  • Identified opportunities for improvement and implemented changes to increase productivity levels.
  • Troubleshot equipment problems to repair or report diagnostics.
  • Diligently maintained safety and quality standards.
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Inspected and repaired products to meet project expectations.
  • Wrapped items, placed in boxes and added proper labeling to prepare for shipment.
  • Empty wastebaskets and trash containers.
  • Maintain janitorial supply inventory.
  • Disinfect equipment and supplies using germicides or steam-cleaning equipment.
  • Report any damages found in the building premises to supervisors immediately for repair works.
  • Keep a log book of daily tasks completed for record keeping purposes.
  • Ensured compliance with health and safety regulations.
  • Move furniture, equipment, boxes or other items as requested by supervisors or clients.
  • Clean and sanitize restrooms, sinks, countertops and other surfaces.
  • Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
  • Clean windows, walls, ceilings, carpets and furniture in assigned areas.
  • Sweep, mop and vacuum floors of all areas.
  • Replenish bathroom supplies such as soap, paper towels and toilet tissue.
  • Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
  • Performed landscaping tasks and removed litter to maintain grounds.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.

Floor Associate

Kohls Department Store
Liberty, MO
09.2019 - 03.2022
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Maintained professionalism while addressing challenging customer interactions.
  • Provided accurate product and service information to customers through various communication channels.
  • Processed payments and assisted with billing inquiries and payment option setups.
  • Delivered frontline support by answering incoming calls and emails regarding transactions.

Education

Bachelor of Arts - Game Design

Lindenwood University
Saint Charles, MO
12-2026

Associate of Arts -

Metropolitan Community College
Kansas City, MO
12-2024

High School Diploma -

Staley High School
Kansas City, MO
05-2017

Skills

  • Customer service
  • Problem solving
  • Quality assurance
  • Computer skills
  • Efficient multitasking
  • Shipping assistance
  • Equipment monitoring
  • Assembly and production
  • Work order processing
  • Product packaging
  • Shipment preparation
  • Workplace cleanliness
  • Grounds upkeep
  • Outdoor cleaning
  • Bathroom sanitation
  • Cleaning expertise

Accomplishments

  • Eagle Scout
  • A+ program
  • Concurrent Dean's list member for high academic performance
  • Kohls Employee of the Month December 2019

Affiliations

  • Boy Scouts
  • College
  • Collecting
  • Reading
  • Playing Video Games
  • Making and Painting Art and Sculptures

Timeline

Production Associate

Sustainable Community Development (SCD Probiotics)
03.2022 - 04.2025

Floor Associate

Kohls Department Store
09.2019 - 03.2022

Bachelor of Arts - Game Design

Lindenwood University

Associate of Arts -

Metropolitan Community College

High School Diploma -

Staley High School

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