Stephen Napier
Orlando,FL
Summary
I am a motivated employee who learns quickly in fast-paced, high-volume environments. Also a safety-conscious team member with excellent communication skills and eye for detail who consistently adheres to safety standards and practices.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Production Associate
St Vincent de Paul Society
Clermont, FL
10.2024 - 02.2025
- Take in and sort donations.
- Inspect, price and tag donations.
- Minor role in customer service.
- Help customers with over sized item i.e. furniture, tvs or anything to big to handle alone.
Appliance Delivery
Lowe's Home Improvement
Clermont, FL
06.2019 - 02.2020
- Deliver and set up appliances in customer homes
- Drive and keep maintenance logs of delivery truck
- In store customer service between deliveries
Stay at Home Parent
Home
Clermont, FL
08.2015 - 06.2019
- Stay at home parent
Driver Supervisor
Priority One Towing
Orlando, FL
05.2012 - 08.2015
- Manage Drivers schedules
- Keep up with 3 truck fleet maintenance schedule
- Interact with contracted companies to ensure needs are met
- Release vehicles to owners and other various office duties
IT Technician III
Spectrum
Ocoee, FL
10.2007 - 05.2012
- Diagnose and repair coax signal issues in customer homes
- Keep company van maintenance records
- Maintain all equipment and tools inside and outside company van
- Train new technicians and help others in the field
- Coordinate with maintenance and pc techs to resolve service outages
Light/Medium Duty Driver
Johnson's Wrecker Service
Orlando, FL
07.2000 - 10.2007
- Work with local and state law enforcement to clear vehicles from the road from either arrest, accident or abandoned vehicles
- Keep up with maintenance of company tow trucks
- Make sure the tow truck is in compliance with FDOT and FHP standards
- Tow, relocate or remove vehicles for contracted businesses
- Keep drivers lounge and impound lot clean and organized
Education
GED -
O-TEC Mid Florida Tech
Orlando, FL01-2005
Skills
- Data entry (4 years)
- Technical support
- Communication skills (10 years)
- Mechanic Experience
- Route driving
- Soldering
- HVAC
- Vehicle Maintenance
- Microsoft Excel
- IOS
- Inventory control
- Freight Experience
- Microsoft Word
- Mechanical troubleshooting
- Face-to-face communication (10 years)
- Management (1 year)
- Carpentry
- Customer service
- Oil Change
- Equipment repair
- VPN
- Ethernet
- Computer literacy (10 years)
- Written communication (10 years)
- Automotive Diagnostics
- Schematics
- Cash register
- IT
- Windows
- Ohm meter
- Automotive Repair
- Microsoft Office
- Door hanging
- Construction
- Operating systems
- Brake Repair
- Driving
- Low voltage
- Outdoor work
- Electrical experience
- Dispatching
- Phone etiquette (4 years)
- Android
- Delivery Driver Experience
- Hand tools
- Search engines
- Flatbed
- Experience with children
- Handyman experience (5 years)
- Automotive service
- Power tools
- Cleaning
- Software troubleshooting
- Tow Truck
- Computer hardware
- Commercial Driving
- Electrical systems
- Service technician experience (5 years)
- Scissor lift
- Writing skills
- Computer skills
- Mechanical Knowledge
- Microsoft PowerPoint
- Box Truck
- Time management
- POS
- Attention to detail (10 years)
- Supervising experience
- Efficient multitasking
- Production support
- Quality assurance
- Quality control
- Product inspection
- Security guard license
- Detail-oriented
- Superior customer service
- Staff management
Certification
Driver's License
D Class Security Lic
G Class Security Lic
BLS/CPR Certified
Use of Force Certified
OSHA Fire Watch Certified
Languages
English
Timeline
Production Associate
St Vincent de Paul Society
10.2024 - 02.2025
Appliance Delivery
Lowe's Home Improvement
06.2019 - 02.2020
Stay at Home Parent
Home
08.2015 - 06.2019
Driver Supervisor
Priority One Towing
05.2012 - 08.2015
IT Technician III
Spectrum
10.2007 - 05.2012
Light/Medium Duty Driver
Johnson's Wrecker Service
07.2000 - 10.2007
GED -
O-TEC Mid Florida Tech