Maci Jesseph
Round Rock,TX
Summary
Professional customer service representative ensuring customer satisfaction while following company policies and regulations. Obtaining proficiency in communication, problem solving, and data entry while being in a fast paced environment. Excels at adapting to any given circumstance with a positive attitude and an open mind.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Member Service Representative
Twin Lakes YMCA
09.2021 - Current
- Assisting large volumes of customers every day in a timely manner.
- Verifying customer identification in order to process documentation for correct transactions.
- Helping members with account management, including updating personal information and setting up automated payments.
- Handling money transactions securely.
- Encouraging a positive work environment by providing open communication to work colleagues and supervisors.
- Mentoring new hires.
Beauty Sales Associate
Target
09.2023 - 03.2024
- Maintained a clean, organized area to provide customer satisfaction while keeping a professional store image.
- Built clientele by offering advice based on individual preferences combined with educated recommendations.
- Assisted in inventory, ensuring product was stocked at the front and back of the store.
- Provided aid to dissatisfied customers and offering solutions.
- Handled money transactions securely.
Education
High School Diploma -
Hollis High School
Hollis, OK05-2021
Skills
- Customer service
- Account management
- Data entry
- Time management
- Inventory management
- Computer Literacy
- Communication
- Adaptability
Certification
- Basic Life Support Certification (BLS) - American Heart Association or Red Cross.
- First Aid Certification
Timeline
Beauty Sales Associate
Target
09.2023 - 03.2024
Member Service Representative
Twin Lakes YMCA
09.2021 - Current
High School Diploma -
Hollis High School
Similar Profiles
Christian CarrollChristian Carroll
Lifeguard at Twin Lakes YMCALifeguard at Twin Lakes YMCA
Summer CastilloSummer Castillo
Receptionist at YMCA Twin LakesReceptionist at YMCA Twin Lakes
Chandra HornChandra Horn
Registered Nurse, Labor and Delivery at Owensboro Health Twin Lakes Medical CenterRegistered Nurse, Labor and Delivery at Owensboro Health Twin Lakes Medical Center