Macie Alexander
New Orleans ,LA
Summary
Dynamic and dedicated licensed cosmetologist with exceptional social skills and a proven track record at Neil Corporation. Renowned for enhancing client satisfaction through personalized services and effective communication. Adept at thriving in fast-paced environments while maintaining a strong work ethic and attention to detail. Committed to continuous improvement and team collaboration.
Overview
9
9
years of professional experience
Work History
Cosmetologist
Neil Corporation
10.2021 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
La Petite Daycare
Camille Ennis
01.2022 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
Jolly Kids Academy
Chantell Jolly
04.2018 - 08.2020
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked effectively in fast-paced environments.
Baskin Robbins
Baskin Robbins
05.2017 - 02.2018
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Organized and detail-oriented with a strong work ethic.
Taco Bell
Taco Bell
03.2016 - 02.2017
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Skilled at working independently and collaboratively in a team environment.
Education
Chalmette High
Chalmette, LA2018
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
Timeline
La Petite Daycare
Camille Ennis
01.2022 - 12.2023
Cosmetologist
Neil Corporation
10.2021 - Current
Jolly Kids Academy
Chantell Jolly
04.2018 - 08.2020
Baskin Robbins
Baskin Robbins
05.2017 - 02.2018
Taco Bell
Taco Bell
03.2016 - 02.2017
Chalmette High
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