Driven leader with strong problem-solving and customer service skills. Possesses proven ability to lead teams, manage operations and develop staff. Expertly resolves customer issues, multitasks and solves problems.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CNA
Brookedale Senior Living
01.2025 - Current
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Server Manager
Sonic
03.2019 - Current
Count and handle the deposit
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Child Care Provider
Self-employeed
01.2018 - Current
Managed daily routines including meals, naptime, and outdoor play sessions to maintain consistency for the children.
Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Promoted healthy habits by preparing nutritious meals and snacks for children daily.
Assisted children with homework and school projects, reinforcing learning concepts introduced in the classroom.
Cafe Worker
Scheels
01.2023 - 05.2023
Maintained a clean and organized café environment, adhering to health and safety regulations.
Increased repeat business by developing strong rapport with regular customers through excellent service.
Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.