Summary

Overview

Work History

Education

Skills

Accomplishments

Timeline

Macie Ellis

Harrisburg

Summary

Dynamic and results-oriented professional with proven expertise in complaint resolution and creative problem solving. Maintained a hard work ethic and proved to thrive in adaptable environments. Skilled in time management and adjusting to fast-paced environments.

Overview

1

1

year of professional experience

Work History

Waitress

G&D Pizzaria

08.2023 - Current

Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Proved successful working within tight deadlines and a fast-paced environment.
Answered customers' questions, recommended items, and recorded order information.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Education

High School Diploma -

Harrisburg High School

Harrisburg, MO

05-2025

Skills

Complaint resolution
Schedule mastery
Conflict mediation
Calm demeanor
Store maintenance

Creative problem solving
Time Management
Work Load Management
Decision making

Accomplishments

All District Track and Field in 2022 100m Hurdles, 300m Hurdles, 4x1 relay, 4x2 relay
All District Track and Field in 2023 100m Hurdles, 300m Hurdles, 4x2 relay, 4x4 relay
All Conference Softball in 2024
All District Softball in 2024
President of Student Council
National Honors Society Member

Timeline

Waitress

G&D Pizzaria

08.2023 - Current

High School Diploma -

Harrisburg High School