Macie Hulbert
Marathon,NY
Summary
Dynamic sales associate with proven expertise in customer service and relationship building at ZoomTan. Recognized for enhancing customer satisfaction and driving sales through effective problem-solving and multitasking. Reliable and goal-oriented, I excel in fast-paced environments, ensuring a welcoming atmosphere while efficiently managing transactions and addressing customer needs. Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting. Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment.
Overview
2
2
years of professional experience
Work History
Food Service Worker
Aiello's Restaurants
12.2023 - 08.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Daycare Assistant
Doodle Bear Daycare
05.2023 - 11.2023
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Managed classroom behavior with clear expectations and consistent reinforcement strategies, fostering a respectful atmosphere.
- Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Built constructive and open relationships with families with forthright yet friendly communication.
- Organized materials for hands-on learning experiences that encouraged creativity and exploration in various subject areas.
Cashier
JCPenney
11.2022 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Sales Associate
Zoomtan
05.2025 - 2025
- Handled transactions efficiently while adhering to company handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
High School Diploma -
Marathon High School
Marathon, NY06-2023
Associate of Science - Early Childhood Care And Education
Tompkins Corland Community College
Dryden, NY05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Goal oriented
- Reliable and punctual
- Relationship building
- Outgoing personality
- Flexible schedule
- Conflict resolution
- Sales expertise
- Customer needs assessment
Timeline
Sales Associate
Zoomtan
05.2025 - 2025
Food Service Worker
Aiello's Restaurants
12.2023 - 08.2024
Daycare Assistant
Doodle Bear Daycare
05.2023 - 11.2023
Cashier
JCPenney
11.2022 - 09.2023
High School Diploma -
Marathon High School
Associate of Science - Early Childhood Care And Education
Tompkins Corland Community College
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