Macie Mack
San Pedro,CA
Summary
With a proven track record at Compass Health Network, I excel in care coordination and critical thinking, enhancing patient wellness through innovative care plans and interdisciplinary collaboration. My expertise in mental health support and commitment to professional ethics have significantly improved patient outcomes, showcasing my ability to multitask and communicate effectively in high-stakes environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. I am actively planning to go back to college to obtain my degree in social work.
Overview
9
9
years of professional experience
Work History
Integrated Health Specialist/Community Support Specialist
Compass Health Network
06.2020 - 08.2024
- Improved patient outcomes by developing and implementing individualized care plans.
- Collaborated with multidisciplinary teams to ensure the highest quality of care for patients.
- Educated patients on preventative measures to promote overall health and wellness.
- Facilitated group therapy sessions that promoted peer support and fostered a sense of community among participants.
- Coordinated with external resources such as housing agencies, vocational programs, schools, and legal services to address patients'' holistic needs comprehensively.
- Utilized evidence-based practices to provide effective behavioral health services tailored to each patient''s unique needs.
- Provided crisis intervention when needed, utilizing de-escalation techniques and coordinating appropriate responses.
- Monitored client progress regularly, adjusting support strategies as needed based on evolving circumstances.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
Day Program Staff
Rise Community Services
01.2020 - 06.2020
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Administered medication to clients that were prescribed them.
- Assisted clients in completing their daily tasks that were outlined on their care plan.
Direct Support Professional
Palmers Home Care
09.2017 - 10.2019
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.
- Administered prescribed medications that the client was prescribed.
Direct Support Professional
Community Christian Outreach
10.2016 - 09.2017
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Direct Support Professional
Theresa's Open Arms
02.2016 - 10.2016
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Administered prescribed medications to clients that were prescribed them.
Education
High School Diploma -
Carrollton High School
Carrollton05.2013
Skills
- HIPAA Compliance
- Clinical assessment
- Professional ethics
- Relapse Prevention
- Mental Health Support
- Care Coordination
- Suicide Prevention, Safety Planning, Hospital Follow Up, Decreasing Re-hospitalization
- Interdisciplinary Collaboration
- Wellness-promotion
- Multitasking
- Reliability
- Critical Thinking
- Excellent Communication
Timeline
Integrated Health Specialist/Community Support Specialist
Compass Health Network
06.2020 - 08.2024
Day Program Staff
Rise Community Services
01.2020 - 06.2020
Direct Support Professional
Palmers Home Care
09.2017 - 10.2019
Direct Support Professional
Community Christian Outreach
10.2016 - 09.2017
Direct Support Professional
Theresa's Open Arms
02.2016 - 10.2016
High School Diploma -
Carrollton High School
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