Macie Pohawpatchoko
Green Tree Country Club
Midland,Texas
6
years of professional experience
Office Manager keeps daily operations organized through calendar coordination, customer service, and handling 10-20 customer requests per day with clear communication across teams. Background in fast-paced service and front-line support roles suggests comfort with cash handling, scheduling, and maintaining orderly routines that keep work moving smoothly. Also brings a practical approach to problem-solving, record keeping, and supporting a consistent customer experience. Also, helped with merchandise in the office.
Work History
Office Assistant
1 Year 2 Months- Implemented filing systems to streamline information access, improving overall office organization.
- Developed training materials for new hires, fostering a supportive onboarding experience.
- Oversaw inventory management, ensuring adequate supplies for daily operations without excess expenditure.
- Assisted in daily operations of pro shop, ensuring optimal inventory levels and product availability.
- Trained new staff members on store procedures, product offerings, and customer service best practices.
Director
1 Year 6 Months- Oversaw daily operations to ensure efficient service delivery and high-quality standards.
- Developed and implemented engaging camp programs to enhance participant experiences.
- Supervised staff training and performance to ensure adherence to safety protocols.
- Managed daily operations, including scheduling activities and coordinating logistics.
- Oversaw team of counselors and support team members.
- Hired, disciplined and managed 14 camp staff members.
Snack Bar Manager
9 Months- Increased customer satisfaction by ensuring efficient snack bar operations and maintaining high-quality food and beverage offerings.
- Streamlined inventory management for reduced waste and improved profitability.
- Boosted team morale through regular training, constructive feedback, and performance incentives.
- Created and implemented marketing strategies that attracted new customers and increased sales.
- Negotiated with vendors for better pricing, achieving cost savings while maintaining quality.
- Maintained strict adherence to health and safety regulations, ensuring a clean and safe environment for employees and customers alike.
Bank Teller
3 Years 2 Months- Disbursed cash and checks accurately, ensuring security of cash drawers to protect assets.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Conducted precise, high-volume money counts using manual and machine-driven methods, supporting financial accuracy.
Education
High School Diploma
Skills
Financial controls
Pos processing
Credit and debt card processing
Money transfer systems
Teller transactions
Cash balancing
Discrepancy resolution
Customer issue resolution
Team scheduling
Staff training
Timeline
Office Assistant
Green Tree Country Club
06.2025 - CurrentRead More
Director
Green Tree Country Club
02.2025 - CurrentRead More
Snack Bar Manager
Russellville Country Club
07.2023 - 04.2024Read More
Bank Teller
Arvest
05.2020 - 07.2023Read More
Burkburnett High School
High School Diploma
Read More