Summary
Overview
Work History
Education
Skills
Timeline
Generic

Macie Powell

Alvarado,TX

Summary

Experienced in customer service and vehicle management, with a background in coordinating communication between customers, technicians, and insurance representatives. Demonstrated ability to document vehicle concerns accurately and write detailed estimates that align with repair orders. Proven organizational skills through maintaining cleanliness and order in service areas while supporting mechanics in daily operations. Effective time management skills utilized to ensure timely updates and service delivery for customers.

Overview

3
3
years of professional experience

Work History

Service Advisor

Caliber Collision
Mansfield, TX
05.2024 - Current

Detail-oriented professional in customer service and vehicle management, coordinating communication among customers, technicians, and insurance representatives. Skilled in documenting vehicle concerns and drafting precise estimates aligned with repair orders. Organized service areas to support mechanics and ensure efficient operations, while effectively managing time to deliver timely updates and services.

Porter

Jiffy Lube
Mansfield, TX
01.2024 - 04.2024
  • Cleaned service bays, floors, and common areas at Jiffy Lube.
  • Moved customer vehicles safely through Jiffy Lube service lanes.
  • Stocked oil, filters, fluids, and shop supplies in work areas.
  • Supported mechanic by maintaining cleanliness and learning engine repair techniques.

Kirklands

Sales representative
Arlington, TX
09.2023 - 12.2023
  • Completed day-to-day duties accurately and efficiently.
  • Proposed ideas and solutions that improved team collaboration and project outcomes.
  • Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
  • Organized storage room and maintained store cleanliness after closing to ensure efficient operations.

Education

Venture Alternative High School
Arlington, TX

Skills

  • Estimate writing
  • Insurance coordination
  • Customer service
  • Organization
  • Communication
  • Time management

Timeline

Service Advisor

Caliber Collision
05.2024 - Current

Porter

Jiffy Lube
01.2024 - 04.2024

Kirklands

Sales representative
09.2023 - 12.2023

Venture Alternative High School
Macie Powell