Macio White
Gwynn Oak,MD
Summary
Accomplished Transit Supervisor with a proven track record at Tahoe Transportation, enhancing customer service and safety protocols. Expert in route optimization and staff management, I led the training of 23 new drivers and significantly improved operational efficiency. Skilled in safety management and fostering a team-oriented environment, I consistently exceed performance targets.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Transit Supervisor
Tahoe Transportation
08.2018 - Current
- Analyzed customers comments and complaints to identify areas for improvement in customer service.
- Trained and promoted 23 new drivers within transportation department to maintain adequate coverage and top talent.
- Liaised with bus maintenance staff to prepare for annual state and daily bus inspections.
- Instituted monthly safety meeting to enhance and improve safe work accident free environment.
- Planned, scheduled, and assigned 18 driver routes and busses.
- Investigated and reported accidents involving transportation vehicles and coordinated accident claims with law enforcement and public transportation bureaus.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Warehouse Manager
Crystal Diary Foods
05.2019 - 07.2024
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Delivery Driver
On Trac
11.2017 - 09.2018
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Warehouse Lead
Lakeside Inn Resort
10.2016 - 11.2017
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Maintained top performance standards while working in hot warehouse environment.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
Education
Facilities Maintenance
Woodstock Job Corps
Woodstock, MD07.2008
High School Diploma -
Woodlawn High School Center For Pre-Eng. Res.
Baltimore, MD05.2005
Skills
- Safety Management
- Route Planning
- Data Entry
- Incident Reporting
- Route Optimization
- Inventory Management
- Production Planning
- Shipping and receiving
- Quality Control
- Shipment Tracking
- Staff Management
- Forklift Operation
- Driver hiring
Certification
- FTA Instructors course for transit trainers
- Essential management skills in the public sector
Timeline
Warehouse Manager
Crystal Diary Foods
05.2019 - 07.2024
Transit Supervisor
Tahoe Transportation
08.2018 - Current
Delivery Driver
On Trac
11.2017 - 09.2018
Warehouse Lead
Lakeside Inn Resort
10.2016 - 11.2017
Facilities Maintenance
Woodstock Job Corps
High School Diploma -
Woodlawn High School Center For Pre-Eng. Res.
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