Mack Drummond
West Bloomfield,MI
Summary
Hardworking Account Manager with 6 years of experience working directly with clients to service accounts in the Plastic Industry. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
8
8
years of professional experience
Work History
Account Manager-Automotive
M.Holland Company
Detroit, MI
01.2023 - Current
- Promoted to focus primarily on growing Automotive Tier 1 and Tier 2 accounts here in Michigan, but also to grow into their other plants across the USA, Canada, and Mexico.
- Grew an 800,000 lb territory into 7.9 million lbs and yearly revenue of $8,900,000 in less than six years.
- Acted as the main point of contact in matters relating to client concerns and needs.
- Negotiated contracts with clients to maximize profitability.
- Cultivated client loyalty through consistent quality, productivity, exemplary service, and proactive management.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
Account Manager- Michigan Region
M.Holland Company
Detroit, MI
10.2019 - 12.2023
- Identified key decision makers within target accounts and developed relationships with them.
- 85%-90% Automotive customers
- Developed and significantly grew assigned territory( See growth figures above)
- Won Rookie of the Year at M.Holland in first year( Goes to the highest performing Account Manager 2 years or less at M.Holland)
- Identified new business opportunities and leads for key clients.
- Coordinated cross-functional teams for successful execution of projects related to large scale accounts.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Conducted meetings with clients to discuss their objectives, challenges, and strategies.
Commercial Development Associate
M.Holland Company
Northbrook, IL
06.2018 - 05.2019
- 1 Year training program at M.Holland Headquarters before getting assigned a territory
- Completed training over our product line card and how to value sell our products/technical support/customer service.
- Sales training/best practices for developing new business/accounts
- Obtained knowledge internally of many different functions of the company by shadowing different groups at M.Holland including logistics, finance, product management, customer service team that helped with my understanding of the Plastic Distribution Industry
Marketing/ Sales Intern Business Dev
M.Holland Company
Detroit, MI
04.2017 - 08.2017
- Researched and developed sales prospects and conducted market research for 3D Printing plastic market space.
- Contacted and researched prospects and interact with potential customers to get them in contact with one of our Account Managers to offer our support.
- Did this for 3d Printing and Color+ Compounding market spaces that M.Holland targeted.
- Tasked to establish customer contacts for these prospects, while also being part of numerous sales calls which helped with sales training.
Education
Sports Management With Business Concentration
Miami University
Oxford, OH05.2018
Skills
- Strategic Account Development
- Product and Service Knowledge
- Customer Service
- Account Management
- Time Management
- Customer Relations
- Closing Techniques
- Detail-Oriented
- Goal Setting and Achievement
- Presentations and Public Speaking
- Positive Outlook
- Excellent Work Ethic
- Energetic And Driven
- Motivated Team Player
Affiliations
- Being with Family
- Golf, Tennis, Bowling, Volleyball, Pickleball, Skiing, Boating
Accomplishments
- Miami of Ohio Honor Roll
- Member of Sigma Alpha Epsilon
- Fraternity Risk Manager
- M.Holland Rookie Salesman of the year 2020
Timeline
Account Manager-Automotive
M.Holland Company
01.2023 - Current
Account Manager- Michigan Region
M.Holland Company
10.2019 - 12.2023
Commercial Development Associate
M.Holland Company
06.2018 - 05.2019
Marketing/ Sales Intern Business Dev
M.Holland Company
04.2017 - 08.2017
Sports Management With Business Concentration
Miami University
Similar Profiles
Yvonne BaahYvonne Baah
NA at Dameba Company Limited, Display and Bargain Company Limited Quizno’s Restaurant Company Limited Soft Company Limited, Courtesy International HotelNA at Dameba Company Limited, Display and Bargain Company Limited Quizno’s Restaurant Company Limited Soft Company Limited, Courtesy International Hotel
Mahmoud Salah AbdallahMahmoud Salah Abdallah
Senior Mechanical Technician & Field Operator at Petrofac (Client: Petrosuman Company & Al Nasr Refinery Company)Senior Mechanical Technician & Field Operator at Petrofac (Client: Petrosuman Company & Al Nasr Refinery Company)
MAHMOUD EL MARZOKYMAHMOUD EL MARZOKY
Head Of Finished Goods Distribution Center at Al-Hatab Food Company | Al Daajan Holding CompanyHead Of Finished Goods Distribution Center at Al-Hatab Food Company | Al Daajan Holding Company
Nua GjonajNua Gjonaj
Production Line Worker at StellantisProduction Line Worker at Stellantis
Amir MofakhamAmir Mofakham
HV Battery Thermal CAE Engineer at For Motor CompanyHV Battery Thermal CAE Engineer at For Motor Company