Summary
Overview
Work History
Education
Skills
Timeline
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Mackara Sok

Kent,WA

Summary

Dynamic Maintenance Response Technician at Allied Residential with proven expertise in electrical repair and preventive maintenance. Recognized for exceptional attention to detail and quality control, ensuring optimal functionality of equipment. Adept at troubleshooting and diagnostics, I thrive under pressure while delivering outstanding customer service and training team members effectively.

Overview

4
4
years of professional experience

Work History

Maintenance Response Technician

Allied Residential
Renton, Washington
03.2025 - Current
  • Assisted in property maintenance tasks, including plumbing and electrical repairs.
  • Supported the installation of appliances and fixtures in residential units as needed.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Conducted preventive maintenance procedures according to established schedules.
  • Installed new appliances, wiring and machinery in homes with defective equipment.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
  • Conducted routine inspections to identify maintenance needs across residential properties.
  • Utilized maintenance management software to track work orders and inventory levels.
  • Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
  • Reviewed technical manuals and other documents related to product operation and maintenance requirements.
  • Followed safety protocols while performing maintenance tasks to ensure a safe work environment.

Deburr Technician

Aero-Plastics Inc.
Renton, Washington
11.2023 - 05.2024
  • Operated hand tools to remove burrs from metal components.
  • Prepared surfaces for work to be performed by removing surface imperfections.
  • Filed grooved, contoured and irregular surfaces of metal objects to meet blueprint specifications.
  • Worked with grinding, polishing and cutting tools to give products smooth finish.
  • Inspected parts for quality and ensured compliance with specifications.
  • Maintained records of all deburr operations, including the number of pieces processed and the time taken for each operation.
  • Assisted in training new employees in use of equipment and safety procedures pertaining to deburring operations.
  • Participated actively in meetings with management staff on matters concerning production goals or safety regulations.
  • Cleaned work areas after completing tasks to maintain a safe working environment.
  • Followed safety protocols while handling sharp edges and machinery.

Ramp Agent

McGee Air Services
Renton, Washington
09.2023 - 10.2023
  • Loaded and unloaded baggage from aircraft in a timely manner.
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
  • Organized baggage carts for loading onto planes accurately according to airline specifications.
  • Processed necessary paperwork related to cargo shipments including customs documents.
  • Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
  • Connected electrical power units and service hoses to aircraft.
  • Operated tugs and other ground support vehicles efficiently and safely.
  • Maintained cleanliness and organization of the ramp area to enhance workflow.
  • Maintained on-time connections by guiding aircraft to and from gate positions.
  • Followed safety procedures such as using reflective gear while working on the ramp.

Auto Restoration Technician

RestorFX
Renton, Washington
03.2023 - 07.2023
  • Operated tools for paint correction and scratch removal tasks.
  • Performed surface preparation for automotive restoration projects.
  • Cleaned and polished vehicles to restore appearance and maintain quality standards.
  • Applied wax and sealants using proper techniques to enhance shine and protection.
  • Washed exterior surfaces to remove dirt and debris from the body of the vehicle.
  • Removed minor flaws in refinish using sanding and buffing.
  • Performed clay bar treatments to remove impurities from vehicle exteriors.
  • Removed tar spots, tree sap and bird droppings from exterior surfaces using special cleaning solutions.
  • Cleans engine compartment by removing grease buildup with degreaser solution.
  • Maintained detailed records of all services performed on each vehicle.
  • Maintained a clean and organized work environment to ensure efficient operations.
  • Assisted in training new detailers on techniques and company procedures.
  • Scheduled detailing appointments and managed time effectively to meet customer demands.
  • Maintained a safe working environment by following all safety protocols.

Auto Detailer

Eco Car Cafe
Bellevue, Washington
04.2022 - 03.2023
  • Cleaned and polished vehicles to enhance overall appearance and customer satisfaction.
  • Cleaned and polished vehicles using wax, polishes, detergents, brushes, cloths, and buffing machines.
  • Polished vehicle exteriors to remove scratches and swirl marks, restoring shine.
  • Performed clay bar treatments to remove impurities from vehicle exteriors.
  • Applied wax and sealants to protect vehicle surfaces from environmental damage.
  • Treated engines with degreasing agents to make them look clean and new.
  • Employed high-pressure wash systems for pre-cleaning and final rinse-off.
  • Inspected vehicles for scratches or dents prior to detailing.
  • Vacuumed interiors and cleaned upholstery to maintain cleanliness and hygiene standards.
  • Utilized steam cleaners and vacuums for deep cleaning of carpets, upholstery, and other surfaces.
  • Cleaned and conditioned leather, vinyl, and other interior materials.
  • Shampooed carpets and upholstery in vehicles to remove stains and dirt.
  • Cleaned cars both externally and internally by hand or with use of automated equipment.
  • Trained new employees on proper techniques for detailing vehicles correctly.
  • Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
  • Adhered to safety protocols while handling cleaning products and equipment properly.

Porter

Walker's Renton Subaru
Renton, Washington
11.2021 - 03.2022
  • Assisted technicians by transporting vehicles to and from service bays promptly.
  • Moved and worked with vehicles to support sales activities.
  • Traveled to local vendors to pick up supplies or equipment repairs.
  • Assisted in unloading merchandise from delivery trucks.
  • Performed routine inspections of vehicles for cleanliness before delivery to customers.
  • Monitored parking lot for safety and ensured proper vehicle placement at all times.
  • Removed leaves and debris from driveway, sidewalks and other areas as directed by management.
  • Supported customer service efforts by greeting visitors and directing them as needed.
  • Secured buildings by locking rooms and main entrance doors and setting alarms.
  • Maintained a safe work environment by adhering to all safety protocols.

Auto Detailer

Eco Car Cafe
Bellevue, Washington
06.2021 - 09.2021
  • Cleaned and polished vehicles to enhance overall appearance and customer satisfaction.
  • Cleaned and polished vehicles using wax, polishes, detergents, brushes, cloths, and buffing machines.
  • Polished vehicle exteriors to remove scratches and swirl marks, restoring shine.
  • Performed clay bar treatments to remove impurities from vehicle exteriors.
  • Applied wax and sealants to protect vehicle surfaces from environmental damage.
  • Treated engines with degreasing agents to make them look clean and new.
  • Employed high-pressure wash systems for pre-cleaning and final rinse-off.
  • Inspected vehicles for scratches or dents prior to detailing.
  • Vacuumed interiors and cleaned upholstery to maintain cleanliness and hygiene standards.
  • Utilized steam cleaners and vacuums for deep cleaning of carpets, upholstery, and other surfaces.
  • Cleaned and conditioned leather, vinyl, and other interior materials.
  • Shampooed carpets and upholstery in vehicles to remove stains and dirt.
  • Cleaned cars both externally and internally by hand or with use of automated equipment.
  • Trained new employees on proper techniques for detailing vehicles correctly.
  • Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
  • Adhered to safety protocols while handling cleaning products and equipment properly.

Education

High School Diploma -

Kent Mountain View Academy
Kent, WA
06-2020

Skills

  • Customer service
  • Maintenance & repair
  • Electrical repair
  • Mechanical Knowledge
  • System installation
  • Equipment operation
  • Troubleshooting and Diagnostics
  • Preventive Maintenance
  • Installation and repair
  • Team Training
  • Works Well Under Pressure
  • Job site cleanup
  • Attention to detail
  • Quality control

Timeline

Maintenance Response Technician

Allied Residential
03.2025 - Current

Deburr Technician

Aero-Plastics Inc.
11.2023 - 05.2024

Ramp Agent

McGee Air Services
09.2023 - 10.2023

Auto Restoration Technician

RestorFX
03.2023 - 07.2023

Auto Detailer

Eco Car Cafe
04.2022 - 03.2023

Porter

Walker's Renton Subaru
11.2021 - 03.2022

Auto Detailer

Eco Car Cafe
06.2021 - 09.2021

High School Diploma -

Kent Mountain View Academy