Zakeeya L. Hassen
SEATTLE,WA
Summary
I am seeking full-time positions that offer professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am ready to leverage my previous training and experience to take on new professional challenges.
Overview
9
9
years of professional experience
Work History
Assistant Property Manager
Allied Residential
02.2023 - Current
- Attended staff meetings and took extensive notes to share with property manager.
- Escalated major issues to property manager for immediate remediation.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Collected and maintained careful records of rental payments and payment dates.
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Communicated effectively with owners, residents, and on-site associates.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Homeless Advocate
Mary’s Place Seattle
02.2021 - Current
- Managed administrative tasks for firm partners and associates.
- Assisted with applications and collected required paperwork to help individuals register for supportive services.
- Conducted pre-screening activities to determine eligibility for supportive services.
- Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
- Created intake sheets for English and Spanish clients and conducted interviews in both languages.
- Supported individuals with legal, physical, or mental health concerns in dealing with routine needs and complex problems.
Leasing Consultant
Apartment Advantage Staffing
10.2021 - 01.2023
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Communicated effectively with owners, residents, and on-site associates.
- Coordinated appointments to show marketed properties.
New Home Sales Consultant/ Executive Assistant
Modern Living Companies
01.2020 - 12.2020
- Prospecting, responding to leads and answering prospect calls
- Scheduling appointments, conducting property tours and open houses
- Follow up with prospects and provide product knowledge about available units.
- Coordinated appointments to show tenants and buyers prospective homes.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Handled incoming and outgoing mail, email and faxes.
- Handled confidential and sensitive information with discretion and tact.
- Updated and maintained confidential databases and records.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Answered high volume of phone calls and email inquiries.
Service Representative, Sales Specialist
24 Hour Fitness
02.2018 - 03.2020
- Provided customer service skills
- On-boarded new members and assisted in activities that drive more club profitability
- Generated leads externally and internally using tools provided
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Scheduled appointment to resolve more complex issues.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Created and implemented sales strategies to successfully meet company targets.
Executive Assistant
Ubiquity Painting
05.2017 - 01.2018
- Performed accounting and bookkeeping duties such as tax preparation and financial planning
- Maintained accurate records, documents, and report
- Handled confidential and sensitive information with discretion and tact.
- Updated and maintained confidential databases and records.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Teaching Assistant
Iqura Learning
04.2014 - 02.2017
- Assisted in developing curriculum for children age 6-10
- Supported teaching staff by offering excellent administrative assistance
- Facilitated small group tutoring sessions for math, reading, science
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported planning and preparation for culturally-diverse class sessions.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Copied, organized and distributed classroom assignments or other paperwork.
- Completed daily reports on attendance and disciplinary performance.
- Taught courses under guidance of senior instructors.
Education
Garfield High School
SeattleHigh School Diploma - undefined
Al-Fajar School
Green River College
2019
Skills
- Type 41 wpm
- Microsoft
- PowerPoint
- Financial Planning Real Estate license
- Phone and Email Etiquette
- Tax Liability Calculation Microsoft
- PowerPoint
- Property Tours Dispute Handling Customer Service Screening Processes Prospecting Assistance Tenant Relations
- Clear Communication
Timeline
Assistant Property Manager
Allied Residential
02.2023 - Current
Leasing Consultant
Apartment Advantage Staffing
10.2021 - 01.2023
Homeless Advocate
Mary’s Place Seattle
02.2021 - Current
New Home Sales Consultant/ Executive Assistant
Modern Living Companies
01.2020 - 12.2020
Service Representative, Sales Specialist
24 Hour Fitness
02.2018 - 03.2020
Executive Assistant
Ubiquity Painting
05.2017 - 01.2018
Teaching Assistant
Iqura Learning
04.2014 - 02.2017
Garfield High School
High School Diploma - undefined
Al-Fajar School
Green River College
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