Open To Work
Mackenson Lafortune
Grove City,OH
Work Preference
Summary
Skilled in interpretation and translation with volunteer experience in diverse settings. Strong command of English and Spanish languages, ensuring smooth communication between different parties. Known for accuracy, cultural sensitivity, and ability to handle high pressure situations. Proven track record of facilitating meaningful interactions and breaking down language barriers.
Overview
3
3
years of post-secondary education
4
4
years of professional experience
Work History
Interpreter Volunteer
Haitian community
Columbus, OH
01.2025 - 05.2026
- Provided language interpretation services for Haitian community events and meetings.
- Facilitated communication between non-English speakers and service providers.
- Supported cultural exchange initiatives through effective bilingual communication.
- Collaborated with community leaders to address local needs and concerns.
- Participated in training sessions to enhance interpreting skills and cultural awareness.
- Managed the logistics of interpreting sessions including setting up equipment and coordinating materials.
- Compiled reports summarizing activities related to interpreter services provided.
- Assisted with scheduling interpreter assignments according to need.
- Monitored progress of ongoing projects involving interpretation work.
- Communicated effectively with clients regarding their individual needs and preferences.
- Translated documents from Spanish to English accurately and efficiently.
- Provided interpretation services in English and Spanish for medical appointments, social service meetings, and other events.
Driver Amazon / customer service
Amazon
Columbus, OH
11.2021 - 01.2026
- Delivered packages efficiently within designated routes and timelines.
- Maintained vehicle cleanliness and conducted routine safety inspections.
- Communicated effectively with dispatch and team members throughout shifts.
- Navigated using GPS systems to optimize delivery paths and minimize delays.
- Reported delivery issues promptly to ensure timely resolution and customer satisfaction.
- Assisted in training new drivers on company policies and safe driving practices.
- Managed paperwork related to deliveries, ensuring accuracy and compliance with protocols.
- Adapted to changing delivery schedules and traffic conditions with flexibility and focus.
- Delivered goods and services to customers on time and in excellent condition.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Documented daily mileage, gas, and other data.
- Adhered to company policies and procedures related to safety and security standards.
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Secured merchandise, avoiding damage during transportation.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Picked up clients from specific locations to transport and drop off at destinations.
- Maintained accurate logs of vehicle inspections and repair status.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Assisted with loading and unloading freight when necessary.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Achieved consistently high customer scores due to exceptional service.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Drove trucks to and from job sites to deliver supplies.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Saved fuel by leveraging GPS to identify faster routes.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Assisted passengers with loading and unloading their luggage.
- Operated standard warehouse equipment to assist with loading and unloading of deliveries.
- Managed time efficiently when making multiple stops along designated routes.
- Coordinated with warehouse staff for efficient cargo loading and unloading.
- Maintained delivery schedules without compromising safety.
- Utilized GPS and maps for efficient route planning.
- Adapted to changing routes or schedules as required by the employer.
- Operated a variety of vehicles safely in diverse weather conditions.
- Assisted in loading and unloading vehicles to ensure safe transport of goods.
- Followed routes assigned by dispatchers to meet delivery objectives.
- Ensured vehicle cleanliness and performed regular maintenance checks.
- Managed fuel consumption and expenses for vehicle operations.
- Logged deliveries, drop-off times and special conditions in company system.
- Collected payments for goods delivered or unloaded.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Checked vehicle after shift for damage.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Maintained confidentiality of sensitive materials during transport.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Communicated effectively with dispatch and customers to provide status updates.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
- Completed necessary paperwork and documentation for deliveries.
- Managed time effectively to meet tight delivery deadlines.
- Kept accurate records of deliveries and customer signatures.
- Adhered to traffic laws and regulations to prevent accidents.
Education
Bachelor of Arts -
UEH , Unasmoh
Jacmel, Haiti 02.2017 - 07.2020
Skills
- Language interpretation
- Bilingual communication
- Cultural competency
- Document translation
- Community engagement
- Customer service
- Time management
- Project coordination
- Equipment setup
- Report writing
- Team collaboration
- Problem solving
- Effective communication
- Subject matter expertise
- Flexibility in scheduling
- Cross-cultural communication
- Language proficiency
- Memory retention
- Strong listening skills
- Non-verbal cues
- Vocabulary expansion
- Terminology knowledge
- Client confidentiality
- Sight translation
- Accurate translation
- Idiomatic expressions
- Cultural sensitivity
- Grammar mastery
- Simultaneous interpretation
- Interpretation techniques
- Fluent bilingualism
- Translation memory software
- Consecutive interpretation
- Written document translation
- Stress management
- Records management
- Intercultural sensitivity
- Client support
- Relationship building
- Voice modulation
- Interpersonal communication
- Note-taking techniques
- [Language] fluency
- Interpretation
- Professional ethics
- Technical terminology
- Feedback incorporation
- Interpretation equipment use
- Dialect understanding
- Terminology management
- Cultural competence
- Emotional intelligence
- Problem-solving
- Democratic political processes
- Time management abilities
- Legal translation
- Multitasking
- Terminology research
- Localization research
- Word conflict resolution
- Information interpretation
- Public relations
- Interpret language
- Student education
- Linguistic validation
Timeline
Interpreter Volunteer
Haitian community
01.2025 - 05.2026
Driver Amazon / customer service
Amazon
11.2021 - 01.2026
Bachelor of Arts -
UEH , Unasmoh
02.2017 - 07.2020