Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mackenzi Cordrey

Elkton,MD

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

4
4
years of professional experience

Work History

Server

Deep Blue at Kitty Knight
Georgetown, MD
07.2024 - Current
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on the point-of-sale system.
  • Performed opening and closing duties, such as setting up the dining area, restocking supplies, etc.

Server

The Bayard House
Chesapeake City, MD
11.2023 - 04.2024
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.

Hostess/Busser/Food Runner

The Bayard House
Chesapeake City, MD
01.2023 - 11.2023
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Monitored customer satisfaction levels throughout their meal experience.
  • Ensured compliance with health and safety regulations at all times.
  • Demonstrated strong interpersonal skills when interacting with customers.

Cashier

Canal Creamery
Chesapeake City, MD
09.2022 - 01.2023
  • Ensured compliance with all safety regulations within the store environment.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.

Cashier

Chesapeake Pizzeria
Chesapeake City, MD
03.2021 - 09.2022
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding order placement (Delivery or Pick-up)
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed other duties as assigned by management.

Education

High School Diploma -

Bohemia Manor High School
Chesapeake City, MD
06-2022

Skills

  • Guest Engagement
  • Order Management
  • Table Bussing
  • Food Running
  • Table Setting
  • Supply Restocking
  • Safe Food Handling
  • Food Delivery
  • Sales Techniques
  • Menu knowledge
  • Menu Memorization
  • Exceptional customer service
  • Order Accuracy
  • Food safety understanding
  • Cash Handling
  • Point of Sale (POS) system operations
  • Suggestive Selling
  • High-volume dining

Timeline

Server

Deep Blue at Kitty Knight
07.2024 - Current

Server

The Bayard House
11.2023 - 04.2024

Hostess/Busser/Food Runner

The Bayard House
01.2023 - 11.2023

Cashier

Canal Creamery
09.2022 - 01.2023

Cashier

Chesapeake Pizzeria
03.2021 - 09.2022

High School Diploma -

Bohemia Manor High School
Mackenzi Cordrey