MacKenzie Abeln
Springfield,IL
Summary
Dynamic Substance Abuse Counselor with proven success at Family Guidance Centers, skilled in crisis intervention and relapse prevention. Expert in developing personalized treatment plans and fostering client empowerment through motivational interviewing. Committed to enhancing client outcomes by leveraging community resources and effective case management strategies.
Overview
4
4
years of professional experience
Work History
Substance Abuse Counselor
Family Guidance Centers
Springfield Il
06.2024 - 08.2025
- Conducted individual counseling sessions to support clients in recovery from substance abuse.
- Developed and implemented personalized treatment plans based on client assessments.
- Facilitated group therapy sessions to promote peer support and healing.
- Monitored client progress and adjusted treatment approaches as needed.
- Coordinated with healthcare providers to ensure comprehensive care for clients.
- Assisted in crisis intervention to address immediate client needs effectively.
- Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
- Maintained accurate documentation of client progress, facilitating informed decision-making within the treatment team.
- Developed individual treatment goals based on history and diagnosis.
Case Manager
Family Guidance Center
Springfield, IL
12.2023 - 08.2025
- Coordinated client assessments to identify needs and develop tailored service plans.
- Facilitated communication between clients and service providers to ensure effective care delivery.
- Monitored client progress and adjusted plans based on feedback and outcomes.
- Provided crisis intervention support, ensuring immediate assistance for at-risk clients.
- Developed educational workshops to enhance client understanding of available resources.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Patient Access Representative
Springfield Memorial Hospital
Springfield Il
01.2022 - 06.2023
- Facilitated patient registration processes ensuring accurate data entry and compliance with hospital protocols.
- Assisted patients in navigating insurance verification and billing inquiries, enhancing overall satisfaction.
- Coordinated appointment scheduling effectively, optimizing clinic workflow and reducing patient wait times.
- Collaborated with clinical staff to streamline patient flow, improving operational efficiency in high-volume settings.
Education
High School Diploma -
Springfield High School
Springfield Il06.2012
Skills
- Case management
- Clinical documentation
- Relapse prevention
- Client confidentiality
- Motivational interviewing
- Substance use screening
- Crisis intervention
- Crisis management
- Referral coordination
- Boundary setting
- Outreach activities
- Continuing care planning
- Community resources
- Community engagement
- Goal setting
- Life skills training
Timeline
Substance Abuse Counselor
Family Guidance Centers
06.2024 - 08.2025
Case Manager
Family Guidance Center
12.2023 - 08.2025
Patient Access Representative
Springfield Memorial Hospital
01.2022 - 06.2023
High School Diploma -
Springfield High School