Summary
Overview
Work History
Education
Skills
Timeline
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Mackenzie Allison

Puyallup,WA

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Starbucks
05.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Generated friendly atmosphere by encouraging employees to greet and speak to customers.

Drive Up and Go Shopper

Safeway
10.2020 - 05.2021
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Loaded and unloaded orders in customer's cars at said location.

Server/Cashier

Golden Corral Buffet And Grill
05.2019 - 10.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

GED -

Puyallup Digital Learning
Puyallup,Wa
06.2022

Skills

  • Quick learner
  • Teamwork
  • Problem solving
  • Cash Register Operations
  • Staff Development
  • Communication
  • Food Handlers

Timeline

Shift Supervisor

Starbucks
05.2021 - Current

Drive Up and Go Shopper

Safeway
10.2020 - 05.2021

Server/Cashier

Golden Corral Buffet And Grill
05.2019 - 10.2020

GED -

Puyallup Digital Learning

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Mackenzie Allison