Mackenzie Antoniak
Albany,NY
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Committed to creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Crew Member
Flight Trampoline Park
03.2017 - 11.2017
- Monitored trampoline park activities to ensure safety of all participants.
- Provided customer service by answering questions and assisting guests.
- Collaborated with team of attendants to maintain fun and secure environment.
- Responded to emergency situations with composure and in accordance with trained procedures.
Customer Service Cashier
Price Chopper
01.2016 - 02.2017
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Individual Studies
Hudson Valley Community College
Troy, NY01.2021
High School Diploma -
South Colonie High School
Colonie, NY06.2018
Skills
- Positive Attitude
- Eager to learn
- Microsoft Office
- Team player
Timeline
Crew Member
Flight Trampoline Park
03.2017 - 11.2017
Customer Service Cashier
Price Chopper
01.2016 - 02.2017
Individual Studies
Hudson Valley Community College
High School Diploma -
South Colonie High School
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