Summary
Overview
Work History
Education
Skills
Languages
Certification
COMMUNICATION
LEADERSHIP
Timeline
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Mackenzie Asel

Henderson

Summary

Dynamic medical receptionist with a proven track record at Las Vegas Sport + Spine Center, excelling in patient relations and office administration. Recognized for meticulous attention to detail and effective communication skills, enhancing workflow efficiency and patient satisfaction. Adept at problem-solving and time management, ensuring seamless operations in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Las Vegas Sport + Spine Center
Las Vegas
01.2025 - Current
  • Assisted clinical staff during patient visits by rooming patients and documenting vital signs.
  • Scheduled patient appointments, ensuring accuracy of appointment times with providers.
  • Maintained patient confidentiality by adhering to strict HIPAA guidelines.
  • Delivered exceptional administrative and customer service to support patient and workflow efficiency.

New Patient Coordinator

Las Vegas Neurosurgical Institute
Las Vegas
03.2024 - 01.2025
  • Handled telephone inquiries from potential patients regarding available services promptly.
  • Supported Marketing Manager with administrative tasks on a daily basis.
  • Managed incoming and outgoing correspondence, including mail, courier services, and faxes.
  • Maintained organized reception area while ensuring timely attention to all guests.

Front Desk Receptionist

Red Rock Neurology & Pain Mgmt.
Las Vegas
06.2023 - 03.2024
  • Greeted visitors warmly, directing them to appropriate personnel or offices.
  • Responded to customer inquiries through phone, email, and in-person communication.
  • Ensured prompt, professional responses to customer inquiries via phone and email.
  • Monitored reception area to maintain a safe and hazard-free environment for customers.

Street Marketer

Brewdog
Las Vegas
08.2022 - 06.2023
  • Executed online advertising campaigns on digital platforms to expand audience reach.
  • Organized and led weekly street team events across diverse locations.
  • Collaborated with cross-functional departments to ensure successful project execution.
  • Identified growth opportunities within existing markets and adjacent industries.

Education

Diploma - Cosmotology

Southeast Career Technical Academy
Las Vegas, Nv
05-2023

Skills

  • Attention to detail
  • Initial contact
  • Communication skills
  • Office administration
  • Problem solving
  • Time management
  • Team collaboration
  • Patient relations

Languages

English

Certification

  • Tam Card
  • Alcohol awareness
  • CPR Certified

COMMUNICATION

Implemented new procedures and technologies that improve efficiency and streamlined operations.

LEADERSHIP

Successfully led a team to exceed goals while maintaining excellent customer satisfaction.

Timeline

Medical Receptionist

Las Vegas Sport + Spine Center
01.2025 - Current

New Patient Coordinator

Las Vegas Neurosurgical Institute
03.2024 - 01.2025

Front Desk Receptionist

Red Rock Neurology & Pain Mgmt.
06.2023 - 03.2024

Street Marketer

Brewdog
08.2022 - 06.2023

Diploma - Cosmotology

Southeast Career Technical Academy

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