MacKenzie Ashliman
Dutch bros
El Paso,TX
5
years of professional experience
[Desired Position] experienced in retail sales and customer engagement. Achieved revenue growth and enhanced customer satisfaction through effective communication and product knowledge. Focused on building strong client relationships and utilizing problem-solving skills to consistently meet customer needs and achieve sales targets.
Work History
Sales Associate
1 Year 8 Months- Assisted customers with product selection, pricing questions, and store promotions.
- Operated POS system to process fuel, merchandise, and lottery transactions accurately.
- Reconciled cash drawer and balanced register to support end-of-shift accuracy.
- Restocked shelves, coolers, and beverage displays to maintain product availability.
Barista
1 Year 11 Months- Delivered fast, friendly drive-thru service while maintaining accurate order flow and customer satisfaction.
- Prepared customized coffee and espresso beverages following Dutch Bros recipes and drink standards.
Server
6 Months- Greeted and accommodated guests, ensuring positive experience from first interaction.
- Greeted and accommodated guests, building positive experience from first interaction.
- Communicated effectively to address guest concerns, enhancing overall satisfaction.
- Informed kitchen of special dietary needs or requests, providing tailored meal options.
Server/host
6 Months- Anticipated customer needs and responded promptly to enhance service experience.
- Greeted and accommodated guests to create welcoming atmosphere from first interaction.
- Interacted with customers in friendly, professional manner to foster positive relationships.
Server
5 Months- Anticipated customer needs and responded promptly to enhance service experience.
- Greeted and accommodated guests to foster a welcoming atmosphere from initial interaction.
- Delivered attentive table service, anticipating guest needs and maintaining polished dining experience.
- Presented brunch menu selections, describing ingredients, specials, and dietary accommodations accurately.
- Coordinated orders with kitchen staff to ensure timely, correct food and beverage delivery.
Drive thru, cashier
11 Months- Monitored drive-thru line to minimize wait times and enhance customer experience.
- Monitored drive-thru line and managed wait times.
- Restocked kitchen supplies to ensure availability during service hours. and prepared food orders.
Counselor
2 Months- Facilitated recognition of negative thinking patterns in individuals to promote positive change and alleviate distress symptoms.
- Supervised cabin groups and maintained consistent youth safety standards throughout daily camp activities.
- Facilitated recreational, outdoor, and team-building programs aligned with camp schedules and objectives.
Education
High School Diploma
Skills
Order taking
Beverage preparation
Espresso machine operation
Sanitation practices
Safe food handling
Menu memorization
Time management
Attention to detail
Order management
Product knowledge
Teamwork and collaboration
Friendly and outgoing
Beverage crafting
Coffee knowledge
Cleanliness
Analytical thinking
Teamwork and collaboration
Timeline
Sales Associate
Speedway Gas Station
02.2025 - CurrentRead More
Barista
Dutch bros
11.2024 - CurrentRead More
Server
Grove brunch cafe
05.2024 - 11.2024Read More
Server/host
Avilas el ranchito
09.2023 - 03.2024Read More
Server
Wing daddy sauce house
02.2023 - 07.2023Read More
Counselor
YMCA camp Carter
05.2022 - 07.2022Read More
Drive thru, cashier
Raising canes
02.2022 - 01.2023Read More
Coronado High School
High School Diploma
Read More