MACKENZIE BADE
Highlands Ranch,CO
Summary
Dynamic professional with a proven track record at RXO, excelling in business growth through strategic cold calling and account management. Leveraging emotional intelligence and negotiation skills, I consistently surpassed KPIs, driving customer onboarding and satisfaction. Adept at collaborating cross-functionally, I enhance team performance and deliver impactful results in competitive environments.
Overview
4
4
years of professional experience
Work History
Associate Business Representative
RXO
Denver, Colorado
09.2025 - Current
- Drove new business growth through high-volume cold calling, outbound emailing, and prospecting within SMB market.
- Built and managed a book of business by identifying shipper needs and presenting RXO solutions.
- Onboarded customers, including Costco suppliers, by addressing supply chain challenges effectively.
- Educated prospects on 3PL services, connecting shippers to reliable carrier capacity across various modes.
- Pitched RXO transportation services, overcoming objections while demonstrating value in pricing and service reliability.
- Consistently exceeded KPIs, ranking among top performers nationwide in RXO SMB departments.
- Collaborated cross-functionally to ensure seamless customer onboarding and account growth.
- Analyzed market trends for a special project, enhancing skills in carrier sales and negotiations.
Educator
Lululemon
01.2022 - 08.2025
- Delivered welcoming, knowledgeable, guest-focused in-store experiences aligned with customer needs.
- Collaborated with visual merchandising, sales, and marketing to enhance brand presence.
- Provided personalized styling support to assist guests in selecting lifestyle-appropriate pieces.
- Managed cash transactions and daily store operations accurately and efficiently.
- Facilitated incoming and outgoing shipments, ensuring smooth inventory flow and floor readiness.
- Supported planning and execution during high-volume periods such as Black Friday and Boxing Day.
- Utilized problem-solving skills to address challenges and maintain high guest satisfaction.
Internal Messaging Manager
Emilio Nares Foundation
09.2024 - 12.2024
- Planned and executed a strategic campaign to raise $100,000 in donations for the "Holiday Smiles" initiative.
- Drafted compelling press releases, internal messaging, and social media posts to engage donors and raise awareness.
- Gained significant media coverage through targeted outreach, increasing visibility for the Foundation's mission and fundraisers.
- Conducted competitive and situational analyses to identify industry trends and inform campaign strategy.
Education
Bachelor's Degree - Public Relations
SAN DIEGO STATE UNIVERSITY
San Diego, CA01.2024
Journalism - Public Relations
UNIVERSITY OF OREGON
Eugene, OR01.2022
Skills
- Compassionate approach
- Team collaboration
- Inventory management
- CRM software
- Emotional intelligence
- Literacy strategies
- Pitching and negotiation
- Account management
Timeline
Associate Business Representative
RXO
09.2025 - Current
Internal Messaging Manager
Emilio Nares Foundation
09.2024 - 12.2024
Educator
Lululemon
01.2022 - 08.2025
Bachelor's Degree - Public Relations
SAN DIEGO STATE UNIVERSITY
Journalism - Public Relations
UNIVERSITY OF OREGON