MacKenzie Batiste-Waterbury
Grocery Outlet
Sacramento,CA
3
Years of experience
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in cashier role.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Work History
Cashier/Customer Service
3 Years 6 Months- Processed customer transactions accurately using POS systems and verified prices, coupons, and payment methods.
- Bagged merchandise carefully and maintained organized front-end workflow during peak store traffic.
- Resolved register discrepancies by balancing cash drawer and reconciling daily transactions.
- Assisted shoppers with product location, pricing questions, and courteous checkout support.
- Maintained clean, stocked checkout lanes and followed store standards for front-end presentation.
- Handled returns and exchanges efficiently while protecting accuracy and customer satisfaction.
- Supported new cashiers by demonstrating register procedures and customer service expectations.
- Identified scan or price issues quickly and communicated concerns to supervisors for prompt resolution.
- Welcomed customers entering the store with a friendly smile and engaging demeanor. entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma
Skills
Customer service
Communication skills
Time management
Customer service
Customer assistance
Work ethic and integrity
Cash handling
Cleaning and sanitizing
Team collaboration
Money handling
Customer service excellence
Reliability and punctuality
Cash handling and management
Cash register operation
Written and verbal communication
Order taking
Professionalism and courtesy
Product restocking
Conflict resolution
Product knowledge
Staff training
Guest inquiries
ID verification
Timeline
Cashier/Customer Service
Grocery Outlet
05.2023 - CurrentRead More
Discovery
High School Diploma
Read More