Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Mackenzie Byron-Chaput

Sandown,NH

Summary

Dynamic and compassionate professional adept at customer service and data entry. I leveraged these skills at Southern New Hampshire University to enhance campus operations. My experience as a Behavioral Therapist and Daycare Assistant showcases my ability to implement effective treatment plans and foster child development, finding creative ways to take advantage of natural environment teaching, achieving significant progress in challenging environments.

Overview

7
7
years of professional experience

Work History

Front Desk Assistant

Southern New Hampshire University - On Campus
09.2022 - Current
  • Answered calls promptly and appropriately handled needs.
  • Managed campus building keys and signed them out to vendors.
  • Entered data into a work order system
  • Communicated with trades managers to ensure timely maintenance for students and staff

Behavioral Therapist

The Recreational Education Center
11.2023 - 06.2024
  • Delivered individualized, evidence-based services for patients diagnosed with autism spectrum disorder, and other behavioral conditions using the principles of Applied Behavior Analysis.
  • Facilitated research trials, recorded data, and organized data in graphs.
  • Implemented behavior treatment plans and assessed their success rates.
  • Communicated with parents and supervisors about concerns and progress of individuals receiving services.
  • Facilitated activities for clients ages 2-21 and responded effectively to aggressive behaviors.

Crew Member

Dunkin' Donuts
08.2021 - 08.2022
  • Operated a cash register
  • Trained new team members on procedures, customer service, and sales techniques.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Worked front counter, drive-thru and other areas.

Daycare Assistant

The Rock Church
04.2017 - 01.2020
  • Observed play activities of children 1-8 years of age to maintain safety and appropriate behavior.
  • Promoted learning and social development through playtime.
  • Enforced rules and managed behavior through developmentally appropriate discipline.

Education

Bachelor of Arts - Psychology

Southern New Hampshire University
Hooksett, NH
06.2026

Skills

  • Friendly, Easy-going Attitude
  • Customer Service
  • Autism Spectrum Disorder
  • Child Development
  • Data Entry
  • Multitasking and Organization
  • Conflict Resolution

Accomplishments

Former Girl Scout who followed through to earn her bronze, silver and gold award from three separate projects. One organizing a town wide trash clean-up, another teaching community members to knit hats that were donated to children with cancer, and lastly collecting over 1,000lbs of plastic that was recycled into two benches and installed into a community space.

Interests

-I spend most days hiking or rock climbing in the forest and when I'm not outside I spend my time doing yoga, learning new things, and reading books!

-I love using my creativity to make art and express myself through my style

-I often travel to different countries to learn new cultures and languages!

Timeline

Behavioral Therapist

The Recreational Education Center
11.2023 - 06.2024

Front Desk Assistant

Southern New Hampshire University - On Campus
09.2022 - Current

Crew Member

Dunkin' Donuts
08.2021 - 08.2022

Daycare Assistant

The Rock Church
04.2017 - 01.2020

Bachelor of Arts - Psychology

Southern New Hampshire University
Mackenzie Byron-Chaput