Mackenzie Calhoun
Auburn,WA
Summary
HOSPITALITY
Motivated, service-oriented bartender/waitress with years of experience in high-volume restaurant. Extensive wine, beer and cocktail knowledge. Works great with team members to serve customers and meet demand. Always ready to help others and reliable in keeping establishment organized, stocked and ready for customers at all times.
HEALTHCARE
Empathetic and knowledgeable ophthalmic/pathology technician with experience using advanced interpersonal and technical skills including Imaging and charting. Enthusiastic team player driven to achieve exceptional patient outcomes.
Overview
6
6
years of professional experience
Work History
Bar Server & Attendant
Salish Lodge
Snoqualmie, WA
12.2023 - 05.2024
- Explaining menu items, making recommendations, taking orders, serving drinks and collecting payment from customers.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Greeted customers, answered their questions and provided them with assistance.
- Ensured that all customer service standards were met or exceeded during each shift.
- Handled various cleaning duties to keep common areas neat and organized.
Opthalmic Technician
Evergreen Eye Care
Federal Way, WA
01.2023 - Current
- Prepared patients and administered basic eye exam tests.
- Obtained and recorded patient medical history and operated ophthalmic equipment.
- Wrote, edited and filed patient medical records, maintaining confidentiality.
- Assisted during in-office surgical procedures and collected ultrasound images.
- Observed pupils, visual acuteness and extra-ocular movements to check patient status.
- Analyzed test results and contributed to diagnostic discussions.
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
- Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
- Examined eyes with instruments and pharmaceutical agents to determine visual acuity.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
Pathology Lab Assistant
Incyte Diagnostics
Bellevue, WA
08.2021 - Current
- Received specimens and reviewed for quality, labeling and accessioning,
- Evaluated test system performance and corrected issues to address underperformance.
- Followed laboratory guidelines for handling biological specimens.
- Reviewed patient data, prepared data reports and signed off on release of information requests.
- Cultivated, isolated and identified microorganisms in biological samples to assist in diagnostic efforts.
- Created and maintained accurate and confidential patient files according to regulatory mandates.
- Relayed confidential pathology reports to clinics and or patient's.
- Assisted pathologist in resolving medical cases.
- Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
- Employed online tracking systems to manage medical supply inventory, insurance records, patient charts and company files.
- Performed diverse functions using computer-interfaced equipment, robotics and high-technology industrial applications.
- Picked and delivered consumables and raw material requests to support lab and manufacturing functions.
- Recorded, reported and posted specimen results in company software.
- Developed exemplary rapport with personnel and patients by demonstrating compassion and scientific expertise.
Bartender & Waitress
Cedarcrest Golf Course
Marysville, WA
03.2018 - 09.2020
- Assisted in seating guests at tables or booths.
- Answered questions about menu items, ingredients, and pricing.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Education
Associates -
SPSCC
05.2016
High School Diploma -
Insight School of Washington
06.2014
Skills
- Guest Relations Management
- Safe Food Handling
- Special Event Coordination
- Sales Techniques
- Liquor, wine, and food service
- Serving expertise
- Basic accounting
- Bar service preparation
- Verbal and Written Communication
- Data Collection and Analysis
- Medical Charting
- Epic Systems
- Medical Report Preparation
- Minor Surgery Assistance
- Ocular Measurements
- Ophthalmology Testing
- Retinal Procedure Assistance
- Medical History Obtainment
LICENSES AND CERTIFICATIONS
- MAST Liquor License
- Food Handlers Permit
- WA State Drivers License
- CNA
Timeline
Bar Server & Attendant
Salish Lodge
12.2023 - 05.2024
Opthalmic Technician
Evergreen Eye Care
01.2023 - Current
Pathology Lab Assistant
Incyte Diagnostics
08.2021 - Current
Bartender & Waitress
Cedarcrest Golf Course
03.2018 - 09.2020
Associates -
SPSCC
High School Diploma -
Insight School of Washington
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