MACKENZIE CARTIER
ATKINSON
Summary
Certified Pharmacy Technician with strong attention to detail and expertise in pharmaceutical calculations, aseptic techniques, and compounding. Committed to enhancing patient care and streamlining pharmacy operations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Merrimack Health
Lawrence, MA
12.2019 - Current
- Processed and dispensed medications accurately according to prescriptions and health regulations.
- Assisted in inventory management, ensuring optimal stock levels of pharmaceuticals and supplies.
- Collaborated with healthcare professionals to optimize patient care and medication therapy management.
- Compounded sterile and non-sterile preparations with the oversight of licensed pharmacist
- Implemented workflow improvements that enhanced efficiency in medication dispensing processes.
- Mentored junior technicians in pharmacy operations and best practices for prescription handling.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
Certified Pharmacy Technician, Per Diem
Merrimack Health
Methuen, MA
11.2018 - Current
- Processed and dispensed medications accurately for diverse patient populations.
- Assisted pharmacists in compounding medications and preparing sterile products.
- Trained new pharmacy technicians on procedures and best practices for safety compliance.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Counted, measured, and compounded medications following standard procedures.
- Assisted in preparation, distribution and storage of pharmaceuticals.
English Tutor
Middlesex Community College
Bedford, MA
01.2019 - 01.2022
- Developed personalized lesson plans to enhance student engagement and comprehension.
- Assessed student progress through regular evaluations and provided constructive feedback.
- Facilitated group discussions to promote critical thinking and collaborative learning.
- Implemented innovative teaching methods to improve language acquisition and retention.
- Mentored new tutors, sharing best practices for effective tutoring strategies.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
Certified Pharmacy Technician
Preferred Pharmacy Solutions
Haverhill, MA
11.2016 - 12.2019
- Conducted regular audits of medication storage areas to maintain compliance with safety standards.
- Led training sessions for staff on new pharmacy software and system updates for improved service delivery.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Store Manager
Khoury Fuel Inc
Melrose, MA
07.2015 - 11.2016
- Led daily operations to optimize store performance and enhance customer satisfaction.
- Trained and developed staff, fostering a collaborative team environment.
- Implemented inventory control systems, reducing stock discrepancies effectively.
- Analyzed sales trends to drive strategic promotional initiatives and improve profitability.
- Coordinated with suppliers to ensure timely delivery of fuel and merchandise.
- Monitored financial performance, identifying areas for cost reduction and revenue growth.
- Cultivated strong customer relationships, addressing concerns promptly to maintain loyalty.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Assistant Store Manager
Khoury Fuel Inc
Melrose, MA
11.2014 - 07.2015
- Supervised daily operations to enhance customer service and optimize store performance.
- Trained and mentored staff on best practices for inventory management and merchandising.
- Implemented effective staffing schedules to ensure optimal coverage during peak hours.
- Analyzed sales data to identify trends, driving targeted promotional strategies.
- Led team meetings to communicate goals, share feedback, and encourage collaboration.
- Developed and maintained strong vendor relationships for improved product availability.
- Streamlined operational processes to reduce costs and increase efficiency across departments.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Cashier
Khoury Fuel Inc
Melrose, MA
11.2012 - 11.2014
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash register, ensuring balanced drawers at end of shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained and mentored new cashiers on operational procedures and best practices.
- Implemented strategies to enhance checkout efficiency and minimize wait times.
- Monitored inventory levels, assisting in stock replenishment as needed.
- Collaborated with team members to maintain cleanliness and organization of work area.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
English
Middlesex Community College
Bedford, MAHigh School Diploma -
Timberlane Regional High School
Plaistow, NH06-2013
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Insurance billing
- Pharmaceutical calculations
- Pharmacist support
- Advanced math skills
- Aseptic techniques
- Compounding techniques
Accomplishments
- Received Moonbeam Award from Merrimack Health
- Aided with the transition from Steward Health to Merrimack Health at both Methuen and Haverhill campuses
Certification
- CPhT - Certified Pharmacy Technician
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Certified Pharmacy Technician
Merrimack Health
12.2019 - Current
English Tutor
Middlesex Community College
01.2019 - 01.2022
Certified Pharmacy Technician, Per Diem
Merrimack Health
11.2018 - Current
Certified Pharmacy Technician
Preferred Pharmacy Solutions
11.2016 - 12.2019
Store Manager
Khoury Fuel Inc
07.2015 - 11.2016
Assistant Store Manager
Khoury Fuel Inc
11.2014 - 07.2015
Cashier
Khoury Fuel Inc
11.2012 - 11.2014
English
Middlesex Community College
High School Diploma -
Timberlane Regional High School